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At giffgaff our member's ideas power us to a better way. Your idea could help a fellow member, or it could help millions. So get your thinking cap on, and dive in.

Idea spotlight

Show the stores where you can purchase top up on the SIM activation page

43
votes
Mastermind:
jaymailsays
Giffgaff recently updated the Sim Activation Page to show the activation code position on the new lo...

Email notifications about usage

99
votes
Mastermind:
imcgough
Add option to email notifications when x/y/z data/texts/mins left on goodybag (or daily/weekly/2-wee...

e-SIM for Apple Watch Series 3

3
votes
Mastermind:
traelkom
The new Apple watch coming soon is made to receive and make phone calls.For now, only EE is offering...

Apple Sim - iPad Mini 3, iPad air 2 and WIFI Calling - giffgaff an option?

208
votes
Mastermind:
diwatty
So it has been annouced the new iPads which have come from the valley which have cellular capabilite...

Streamline phone purchase process

159
votes
Mastermind:
endorphin
Following on from the rush of phone purchases due to the Black Friday offers there's been a spat...

The voice of giffgaff

31
votes
Mastermind:
sandra74gedling
I think we should spread the word as a loyal giffgaff agent or ambassador.

Family Account

390
votes
Mastermind:
kennymillar
Allow people to hold multiple sims under one management account. See balances, top-up and buy goodie...

Wacky texts

88
votes
Mastermind:
pooley95
Send a few more texts in the months the ones we get for Halloween and when the clocks change.I find ...

Bug with password reset/login page and password length

53
votes
Mastermind:
danatkinsontablet
Hi there, I've noticed a problem relating to a difference between your password reset page an...

Goodybag changes - Surfer or Talker

611
votes
Mastermind:
timwilliams25
It's good to see giffgaff acting on the goodybag options and giving a choice of £10 goodyb...

My giffgaff app notifications

822
votes
Mastermind:
methusan
If you have installed the mygiffgaff application on your phone, then there should be a feature where...

Handling multiple SIMs from a single company/family account

1,712
votes
Mastermind:
ivida
This idea was brought up by several posts earlier (see 1,2) and Vincent has even posted a partial...

Data Topups for GoodyBags

8
votes
Mastermind:
gouldinj
When you run out of data, using the 'start next goodybag early' feature can lead you to lose track o...

Electoral Register listing Allows Adult Content Access

268
votes
Mastermind:
frpc
This simple idea would assist those who do not have a Driving Licence or Passport. New rules me...

Convert a top-up to a goodybag when you top-up.

326
votes
Mastermind:
elbubsio
Hi all,   It's an almost constant feature of the help forums to have at least one or ...

A more visible ideas section on the mobile site

13
votes
Mastermind:
kathleen414
Hi I think the ideas section should have prominent position on our mobile pages as it's very hard t...

Payback paid early

369
votes
Mastermind:
darkknight01
Wouldn't it be nice to have payback paid every month, even two months or at least every three mo...

giffgaff Air

56
votes
Mastermind:
yoyoisthebest
Wouldn't it be great if giffgaff had an airplane and on board you could enjoy all the luxury of the ...

Allow Goodybags to be used in EU

3,154
votes
Mastermind:
deffers90
When the scrapping of roaming charges comes into force later on next year (see bbc news story http:...

Giffgaff/Paypal/Ebay

92
votes
Mastermind:
mobilemax
I now variations of this has been mentioned but couldnt Giffgaff open a store up on Ebay. Selling PA...

Include life topics at the bottom of the giffgaff account page

29
votes
Mastermind:
amandalowe123
giffgaff should let members know about the different topics on Life at the bottom of your giffg...

Under 16's on the parents giffgaff account

0
votes
Mastermind:
sarahjane90
just a thought would it be possible that under 16's could be sort of attached to the parents account...

Use DPD to deliver phones

282
votes
Mastermind:
cim
I and others have received deliveries from DPD recently and frankly been blown away by the outstandi...

Labs email trailer

14
votes
Mastermind:
maracon
Why don't you guys in the Lab design an outstanding giffgaff email trailer?It can be used at the bot...

Payback status on the dashboard

334
votes
Mastermind:
various_mm
Hi,   There has been a delay in the Payback balance update this month.   ...

Calls and texts from laptops and tablets: O2 Tu Go for giffgaff?

1,562
votes
Mastermind:
jnm21
Just came on here to search for & give Kudos to any suggestions for this - the only thread I fou...

International delivery for referral SIMs

30
votes
Mastermind:
nicolindo
giffgaff recently launched international delivery for 'ordinary' SIMs. Why not adding the...

Topup via PayPal

1,502
votes
Mastermind:
peter
Hello, There was the problem with the topups and it has made me think, why not introduce Topups b...

WiFi on the Underground: a possibility?

267
votes
Mastermind:
rhelan
Hi all,   It has come to my attention, now that Three has joined the list of other mobile...

Increased Auto Topup rule flexibility

28
votes
Mastermind:
stocksfamily
I would like to enable auto topup on my sons account but we have given him a budget of only £10 / q...

View someones other ideas

114
votes
Mastermind:
markstar
Hi Some very good ideas are posted on here.  I would like to be able to see the other ideas ...

3D touch top up

53
votes
Mastermind:
jono3069
On and IPhone 6s I think that giffgaff should allow you to 3D Touch in the app and top up there inst...

A giffgaff phone

29
votes
Mastermind:
owent1998
giffgaff should make their version of a smart phone.

SMS shortcode to check 4G data allowance

250
votes
Mastermind:
skhan_786
Since the new goodybags are now active wouldn't it be better if giffgaff had a sms shortcode tha...

Emergency goodybags activated by secret code

75
votes
Mastermind:
thingymajig00
So it's 1am you just realised your goodybag has ran out can't be bothered logging in and selecting g...

The Flexible SIM

8
votes
Mastermind:
margaret_eric
My idea is for GiffGaff to provide a Flexible SIM. This is for people who perhaps don't want to use...

Advertise £20 goodybag on SIM packets

68
votes
Mastermind:
superbeautifulthings
This will draw new customers and create curiosity. Great for those who have problems trusting a n...

Order pre-paid SIM's

13
votes
Mastermind:
matthewhill1996
So many giffgaff SIM's end up unused - how about order, top up and activate your SIM online...

Missed called notifs.

7
votes
Mastermind:
hummat786
My idea is that we should receive texts informing of any missed calls. E.g. how other networks send ...

Auto refresh on giffgaff community pages

68
votes
Mastermind:
sholi
Hi there I spend quite a bit of time trying to help giffgaffers with thier problems Ive always...

1000+ club t-shirts

121
votes
Mastermind:
kathleen414
1000 Best Answers Club Our 1000 club has grown in recent months to a huge 22 members, your achieveme...

Pending ideas in Labs

169
votes
Mastermind:
cps15966
So..... there I was involved in a thread/discussion about Labs and it was suggested in that discussi...

The giffgaff Challenge

34
votes
Mastermind:
russellf34
Set a challenge to all members to try and see who can get the word giffgaff in the weirdest, wonderf...

Face ID support

36
votes
Mastermind:
jeffreyg
The new iPhone X will introduce faceID. I think giffgaff should implement this for compatible device...

Voice recognition on giffgaff

1
votes
Mastermind:
brianboru777
Instead of fumbling for the phone then sliding the ring icon, voice recognition of your own fingerpr...

Advert? Your Design.

33
votes
Mastermind:
seraphicwing
Has anyone seen the giffgaff adverts in the tube stations?Do you think it's possible for giffgaff to...

giffgaff Music Festival

17
votes
Mastermind:
wesbohemian
A top quality music festival discounted ticket price for giffgaff members. People will join to be pa...

Problem solving using chat line or SMS direct with agents

100
votes
Mastermind:
tigerbullygallagher
recently i near lost a phone number i have since the beginning, when was called cell phone and the c...

Earn an electronic stamp for every goodybag you buy

99
votes
Mastermind:
theashman682
Everytime you buy a goody bag, you get a stamp and for every 10-15 stamps you get a special deal on ...

Personalised goodybags

2,535
votes
Mastermind:
elijoby12
GiffaGaff For The People By The People. (I love this idea)    So my idea goes like t...

giffgaff Labs notifications

135
votes
Mastermind:
sarahbanahnah
Hey there guys,As we all are here on the LAB, we love using it to help giffgaff grow but one thing w...

Borrow from giffgaff

59
votes
Mastermind:
loopytive84
If you run out of data or mins then u can borrow up to 5 pound from giffgaff and pay it back next ti...

Kindfulness coffee call back club

19
votes
Mastermind:
veganc
Building emotional resilience one pot of tea at a time…Resilience, explains Prof Richard Williams,...

Community Mentors!

3
votes
Mastermind:
starkey93
Ok.....so I am fairly new to the GiffGaff community and I love it!! It's a great concept. BUT...I re...

Online usage history (itemized billing)

3,622
votes
Mastermind:
ivida
This is another idea that has been brought up several times in various forms (see usage-history tag)...

e-SIM. SIM no more

93
votes
Mastermind:
traelkom
e-SIM will become reality very soon. My suggestion is that giffgaff support and develop this techno...

Bespoke phone cover/ case

137
votes
Mastermind:
avalony
i work as an artist using text/ poetry in multi platforms. Many giff gaff folk also work as freelanc...

Direct debit for loans/phones to come out at same time

59
votes
Mastermind:
stevicarruthers98
I think it would be best if direct debit could be set up for loans and phones to come out at th...

Badges/rewards for completing tasks

288
votes
Mastermind:
stephenmiller
Hi all, there's a few ideas about community badges for completing tasks and doing things in the ...

Login with your Voice.

23
votes
Mastermind:
gsklb04
I have done a search for voice login and found 3 pages but none about loging in with your voice to y...

giffgaff app - alerts when other giffgaffers are near

17
votes
Mastermind:
ciaran_85
How about a feature on the giffgaff app that notifies you to let you know other giffgaff users in ne...

Fingerprint log-in on mobile

122
votes
Mastermind:
rhydiancaines
Passwords are a pain, especially on mobile. It would be great if you could re-log-in to the mobile a...

giffgaff app call history

221
votes
Mastermind:
j4mrk82
I think a new option should be added 2 giffgaff app so you can access your usage and call history fo...

Live feed of Lab ideas on giffgaff.com

39
votes
Mastermind:
ronster83
WHAT?To have a Live/Dynamic feed of Lab ideas (from labs.giffgaff.com) to be fed into some sort of w...

Click and Collect instead of UK Mail

160
votes
Mastermind:
cps15966
http://www.collectplus.co.uk/our-services After seeing a post today of ongoing issues with UK Mai...

SIM in a box - email notification of an activation

99
votes
Mastermind:
bmw4175
OK just a quick but simple one!When you get an activation you get an email confirming it with the us...

Roll over of unused minutes and data

3,794
votes
Mastermind:
maggie333
I would like GiffGaff to consider any unused minutes and data to be carried onto the next month (obv...

Happening now

zoelouise1991 liked the idea ‘Goodybag changes - Surfer or Talker’ View idea
ungulate liked the idea ‘Roll over your monthly data if you don't use it up’ View idea
ungulate liked the idea ‘Use your phone abroad at no extra cost.’ View idea

Top picks

Mastermind:

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