Leave a legacy.

Publish the Data Usage Statistics by Goodybag.

By: tesscoe | 04-09-2013 10:23

There's a massive debate, some public and obviously some behind GG closed doors about unlimited goodybags and data usage as it's so expensive.

 

So why not publish the data usage figures?

 

i.e. On the last day of every calendar month (or a couple of days after to allow the data to be collated and processed) publish the average data usage number for each goodybag type.

 

So for example...

 

 

                                              Av Total Uage     Av Daily Usage    Top 10% Av Total Usage    Top 10% Av Daily Usage

 

£12 Unlim Goodybag            3,000mb           100mb                        12,000mb                                 400mb

£15 Unlim Goodybag            2,600mb             87mb                        15,000mb                                 500mb

 

 

This will allow members to see where they sit in relation to their usage and what the top 10% of users are using on average.  Most members want to have unlimited internet but really don't want to abuse it, I suspect they would support removing the top 5% of member who are the worst abusers of data usage as this, from the comments staff make, seems to form a disproportionately high part of the cost for the network and at the end of the day this gets passed on to us all.

 

Publishing statistics and giving members transparency on metrics allows the members to support management in the joint goal of an efficient network for the benefit of the members.

 

Also publishing Peak and Off Peak statistics could help move abusive users to Off Peak times and thereby reduce network strain.

 

 

Comments

by: mijthebarber
on: 12-07-2020 13:43

Very good

by: barishna
on: 05-05-2020 11:22

yes please

by: vijay42924
on: 18-04-2020 23:42

voted

by: rites61
on: 26-02-2020 16:58

good idea

by: muddycalhoun
on: 08-02-2020 12:10

I get the idea but I think it is one of those things that without knowledge of Giffgaff's messaging system is difficult to say if it would be easy or more difficult to send out our usage statements altogether in one (or as many batches as the system can handle) at the end of the month or if it is less burden to include everyone's statement on the expiration of a goodybag.

Of course PAYG users would still be needing to be catered for.

by: racha27269
on: 16-01-2020 00:56

You have my Vote, Excellent Idea. Fully Supported :)

by: adamtheant
on: 20-08-2019 23:21

110 per cent agreed

by: claire1uk
on: 28-02-2019 19:11

Supported for the members that require it.

by: adamtheant
on: 20-08-2019 23:21

Indeed

by: p7dwy
on: 01-02-2019 12:30

Very old idea, it should of been well sorted out by now.

by: mezeit
on: 11-11-2018 18:09

We're living the age of information the more the better. I'd like to see how did I do at the end of the month. It would be interesting to see a heat map of activity, I mean what are the most active hours on data usage during a day.