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60 day voicemail frustration

By: andreww | 14-05-2013 16:26

 

A little known fact is that if you don't access your giffgaff voicemail for 60 days any customisation is lost (no pin, no personalised greeting etc) and you're not informed it has happened :smileysad:

 

If having gone to the trouble of setting these, to find if you did need to urgently check voicemail from another phone if would be very annoying to find you can't!

 

This is idea is very simple - once a PIN and/or a personalised greeting has been set - just leave it there without any time limits for it to be removed :smileywink: 

 

voicemail

Comments

by: jotext
on: 29-07-2018 10:22

This issue was raised a long time ago. Surely it's easy to resolve. Instead of Giffgaff monitoring voicemail usage they just leave it alone?

Have they explained the motivation behind apparently needing it to be accessed within the 60days?

by: jotext
on: 29-07-2018 10:18

I didn't even realise this till recently. I doesn't make sense to turn them off. I can't understand why.

by: bpg1970
on: 28-07-2018 10:08

This needs to be reviewed and amended. I nearly missed a job offer as my voicemail was disabled.

by: jason1973tess
on: 25-07-2018 19:49

what about topping up via QR codes or barcodes that would be easier suppose it would be quite cheap for company to be able to do that as well but phone calls no not phone number NO has anybody ever tried topping up the phone when it's windy and stuff like that but we have QR code it was so simple when it all the barcode agree with that a phone call let me a phone call added to the actual top-up voucher

Edited
by: jason1973tess
on: 25-07-2018 19:45

I don't think it needs it me because it's quite easy enough to put a goodybag on anyway because so you can do it via the app I've put the goodybag on or top up so to do that I think it's going to end up putting cost up on the network so now I'm not in that

when you buy a voucher you can put you can top it straight up to the goodybag with the app so I don't think it

by: ma2013
on: 22-07-2018 20:09

This is a great idea, so annoying about the reset. Fully support! ????

by: lishaodonnell123
on: 12-07-2018 10:22

nnn

by: lishaodonnell123
on: 12-07-2018 10:22

nnn

by: jbennett82
on: 04-07-2018 21:18

yay

by: thp87
on: 01-07-2018 17:31

Agreed with previous posts, original idea posted way back in 2013 - so what's the situation now then giffgaff?