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60 day voicemail frustration

By: andreww | 14-05-2013 16:26


A little known fact is that if you don't access your giffgaff voicemail for 60 days any customisation is lost (no pin, no personalised greeting etc) and you're not informed it has happened :smileysad:


If having gone to the trouble of setting these, to find if you did need to urgently check voicemail from another phone if would be very annoying to find you can't!


This is idea is very simple - once a PIN and/or a personalised greeting has been set - just leave it there without any time limits for it to be removed :smileywink: 




by: hcs22
on: 25-10-2015 20:22

I think a warning at the least would help but don't have a time limit is best!

by: wendy8888
on: 07-10-2015 17:12

Excellent idea, hope it gets supported xx

by: finmeister
on: 06-10-2015 18:24

I didn't even know this happens.

Gets in my car to confront person who hasn't made this work. Drives around in cirlces and goes home.

by: piplisa
on: 04-10-2015 20:52

i vote for this

by: jeff_elephant
on: 25-09-2015 17:36

Good idea. 60 days seems like a short amount of time. I think voicemail options should not be reset to default for any reason.

by: navvy
on: 25-09-2015 17:18

Here's a clickable link to the original of this idea.  http://labs.giffgaff.com/idea/8605876/60-day-voicemail-frustration

by: zexpe
on: 25-09-2015 08:42

If you support this idea, then please also support this idea:

by: zexpe
on: 25-09-2015 08:42

This is a particular problem when you are abroad, as I have explained in this similar idea:


by: garryclark
on: 23-09-2015 23:08

by: jeff_elephant
on: 13-09-2015 11:02

A 60day voicemail limit is a bit useless. Any voicemail settings changes should be permanent. Many people do not make voice calls or voicemail is not that often used anymore, so expecting people to check voicemail every 60 days adds no value.