Leave a legacy.

60 day voicemail frustration

By: andreww | 14-05-2013 16:26

 

A little known fact is that if you don't access your giffgaff voicemail for 60 days any customisation is lost (no pin, no personalised greeting etc) and you're not informed it has happened :smileysad:

 

If having gone to the trouble of setting these, to find if you did need to urgently check voicemail from another phone if would be very annoying to find you can't!

 

This is idea is very simple - once a PIN and/or a personalised greeting has been set - just leave it there without any time limits for it to be removed :smileywink: 

 

voicemail

Comments

by: ranaldlillie
on: 11-05-2018 12:06

Ugh... I wondered why I had lost all my settings... This is a ridiculous 'feature' why would anyone ever want it?!

by: rwrolls
on: 11-05-2018 00:23

Why offer a facility for users if it's wiped after 60 days?

Providing I'm still paying my bills and making calls / texting / using data, then the personalised voicemail facility is still part of my account and is therefore still being paid for.

It's unfair that GiffGaff will wipe the personalised voicemail message I created if I've been lucky and managed to answer all my calls for 61 days in a row. Just because I have had no need to access voicemail does not mean I don't want my message anymore.

by: blue1212
on: 08-05-2018 22:02

It takes time and money from our credit to keep this going

Surly this could be done

by: robgreen15
on: 08-05-2018 16:49

quite agree matey good point

by: blue1212
on: 07-05-2018 08:26

It is a bit of a miss when you take time to set up

by: blue1212
on: 07-05-2018 08:26

It is a bit of a miss when you take time to set up

by: tids
on: 02-05-2018 08:06

Wonderful idea supported

by: tids
on: 02-05-2018 08:05

Wonderful idea supported

by: tids
on: 02-05-2018 08:05

Wonderful idea supported

by: narwhal1
on: 02-05-2018 06:44

I can't use giffgaff for this reason! I am self employed and use my phone for clients. They rarely leave messages but when they do I want them to get my voice. It is very annoying.