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60 day voicemail frustration

By: andreww | 14-05-2013 16:26

 

A little known fact is that if you don't access your giffgaff voicemail for 60 days any customisation is lost (no pin, no personalised greeting etc) and you're not informed it has happened :smileysad:

 

If having gone to the trouble of setting these, to find if you did need to urgently check voicemail from another phone if would be very annoying to find you can't!

 

This is idea is very simple - once a PIN and/or a personalised greeting has been set - just leave it there without any time limits for it to be removed :smileywink: 

 

voicemail

Comments

by: roystonhyde2
on: 22-08-2018 03:34

yup.makes sense to me.

by: markhoffman
on: 16-08-2018 18:20

When I first switched provider to giffgaff many years ago, I can remember emailing and questioning why I had to keep resetting all my voicemail settings. I was not informed that if you did not access your voicemail for 60 days all would be lost. Over the years I have got in to the habit of periodically calling my voicemail even if I have no messages to prevent this very annoying thing from happening. I have never encountered this problem with any of my past network providers. Giffgaff can you please instruct your technical guys to fix this from happening as it is 2018 and we all have better things to do with our time than to be re-recording our personal greetings and passwords all the time. Personally for me this is probably about the only thing I would moan about regarding the service I receive. Keep up the good work giffgaff and do the right thing!!!!!!!

by: h1mooble
on: 15-08-2018 13:21
by: h1mooble
on: 15-08-2018 12:45
Edited
by: josetesta123
on: 14-08-2018 12:49

+1 AGREED!

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on: 13-08-2018 14:29

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on: 13-08-2018 14:28

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Edited
by: bogdantcaciuc
on: 13-08-2018 14:28

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by: bogdantcaciuc
on: 13-08-2018 14:28

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by: bogdantcaciuc
on: 13-08-2018 14:27

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