Leave a legacy.

60 day voicemail frustration

By: andreww | 14-05-2013 16:26


A little known fact is that if you don't access your giffgaff voicemail for 60 days any customisation is lost (no pin, no personalised greeting etc) and you're not informed it has happened :smileysad:


If having gone to the trouble of setting these, to find if you did need to urgently check voicemail from another phone if would be very annoying to find you can't!


This is idea is very simple - once a PIN and/or a personalised greeting has been set - just leave it there without any time limits for it to be removed :smileywink: 




by: momist
on: 28-06-2015 10:34

Happy to support this, I've been caught out more than once and it is *very* annoying.  Annoying your customers causes them to leave eventually.

If you can't raise the time limit substantially, or do away with it, at least send us a text telling us we have two days to respond to maintain our voicmail settings!

by: dianascot1
on: 27-06-2015 17:01

Can't believe this happens!  I did wonder why I had to reset my pin recently

by: t0m5k1
on: 27-06-2015 13:35

after all the voicemail scandals you'd think this would be a not brain!
c'mon GG don't think just turn the no access limit off

by: brewsie
on: 26-06-2015 15:13

That explains why my greeting disappeared!!

by: bnajak
on: 26-06-2015 14:14

Agree with this briliant idea.

by: acetech
on: 25-06-2015 13:57
Agree 100%, especially when it isn't made clear it gets removed
by: chinsndips
on: 13-11-2017 11:59

Didn't know about that. Thank for taking time to come up with the idea.