Leave a legacy.

Facebook landing page

By: as7861 | 17-07-2012 07:15

What is a facebook landing page ? 

 

A facebook landing page is a page which lives inside the fan page (the giffgaff facebook social page).

 

In addition to this, i have done some research and have found it is possibe to do this -

http://www.youtube.com/watch?src_vid=4bZgo3f0_58&v=27QnH7XpOW0&annotation_id=annotation_358564&feature=iv 

 

What are the possibilities ?

 

Me and sandra(pink calculator) was talking about landing page which contains a visual status page such as this -

http://community.giffgaff.com/t5/Contribute-Innovation-Promotion/Visual-status-thread/td-p/5141822 

 

Although this community managed, it can be vice versa as well. 

 

Why do this ? 

 

As their is lack of staff on facebook, this would help get a message across of any problems on the network and would get rid of pointless questions about service questions and redirect them to the community before they ask on the facebook page (where staff can help more). 

 

Benefits to giffgaff ?

 

  • Always cost - The cost of giffgaff hiring separate staff, that are helping on facebook will be reduced as less intervention on facebook page will be needed as they are being re-directed to the community. 
  • Always time - The time consumption [one of key points sandra brought up], will be reduced on interveening on the facebook page. 
  • More fun ? - As giffgaff is a online business, members & customer expect the business to be more interactive in their approach. 
  • communication ? - Giffgaff will increase communication levels on facebook as they will be reporting back on that page. I'm not saying it has to be done by staff but myabe community managed page ? 
  • Functionality of facebook - As a business, this landing page will allow people to comment on the page and give feedback which can be picked up by the social team, and it would help to spread giffgaff.

Research ?

 

Examples of landing pages (from other/different organisations) - 
Example 1 -
landing page
Example 2- 
landing page
 
Thanks
 
Amer

Comments

by: zuzieq
on: 06-06-2017 21:47

Nice one! Sounds good to me. +1 ????

by: jv_19
on: 30-05-2017 12:44

Brilliant idea! 1+

by: srehman
on: 09-05-2017 19:39

Very good ideaa!! :) 1+

by: chand311
on: 15-04-2017 21:08

Nice idea. 

by: leshin
on: 05-04-2017 11:24

good research

by: sibtahmed
on: 29-03-2017 19:38

Good idea

by: dannyownz
on: 17-05-2016 19:23

yep, i also agree would be a good advantage

by: dee2495
on: 28-04-2016 04:39

got  my support

by: mij_sky
on: 03-02-2016 14:51

Awesome research ,,,,, supported 

by: alexirving
on: 29-01-2016 16:25

Keeping giffgaffers aware of service disruptions would be great!