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Online usage history (itemized billing)

By: ivida | 17-02-2010 01:05

This is another idea that has been brought up several times in various forms (see usage-history tag), but

haven't yet made it to these pages. I feel very strongly about this and would like to promote this also here: 

the idea is to implement a  'Usage history' or 'Itemized billing' under My_giffgaff on the webpage.


I prefer the 'Usage history', as i think the important aspects is that it enables one to monitor usage

(data is transferred, but of course also calls, and txt messages), not only the bill/balance at the end.


It would be a feature that underpins transparency and is very much in line with the philosophy

of giffgaff as an internet based and community oriented company. 



by: jv_19
on: 28-05-2017 09:42


by: richfc
on: 14-11-2016 11:39

yes i think this is a good idea

by: picko19
on: 09-11-2016 15:45

Brilliant idea.

by: zainaahmed14
on: 30-10-2016 19:13

Good idea.

by: will_edw
on: 17-10-2016 15:41

I so want to see my itemised usage, both for every phone call, and the overall (non itemised) data usage per month.

This has to be held somewhere, (otherwise giffgaff couldnt reasonably bill anyone). So it must be a case of exposing this data.

by: fabiyes
on: 14-10-2016 07:41

Nice idea 

by: manocas
on: 13-10-2016 17:47

I am not sure what financial (and legal) impact this would impose on the company, but very many other MVNOs on other countries offer this feature. I would like to see this implemented, but I am aware that there may be consequences that will be passed onto the customer. 

by: nicklawrence
on: 10-09-2016 11:19

This is a great idea and something that I feel is a big feature that has been missing from giffgaff. I would definitely use it

by: giffer23
on: 17-07-2016 17:13

Cant wait that to come live :) 


by: finlayj28
on: 26-05-2016 13:31

Should be able to get these online whenever they are required.