Leave a legacy.

Online usage history (itemized billing)

By: ivida | 17-02-2010 01:05

This is another idea that has been brought up several times in various forms (see usage-history tag), but

haven't yet made it to these pages. I feel very strongly about this and would like to promote this also here: 

the idea is to implement a  'Usage history' or 'Itemized billing' under My_giffgaff on the webpage.

 

I prefer the 'Usage history', as i think the important aspects is that it enables one to monitor usage

(data is transferred, but of course also calls, and txt messages), not only the bill/balance at the end.

 

It would be a feature that underpins transparency and is very much in line with the philosophy

of giffgaff as an internet based and community oriented company. 

 

Comments

by: kellybellamy814
on: 20-09-2017 00:33

Roll over any unused data, minutes and text because we pay money for credit so should get to use every little bit that's left.

by: djuddo25
on: 26-09-2017 03:43

I agree then at least we can get more for our money especially if you cant afford any more credit for the month

by: nofone
on: 30-09-2017 20:03

Roll over should absolutely implemented. I don't understand why it is not.

by: pontiusclaw
on: 30-09-2017 22:05

Logical for Giffgaff to adopt and it would interesting to see the response

by: wolf359
on: 05-12-2017 20:53

I agree. Other operators are offering this so it's time for Giffgaff.com to do the same

by: magsp58
on: 01-01-2018 01:36

Absolutely agree. I always have minutes left , and lose them when anniversary date comes around. Would be terrific if this happens.

by: jayspud1977
on: 05-02-2018 23:17

Nothing worse than losing over 300 mins every month

by: 3axis
on: 20-09-2017 20:22

would be good

by: djuddo25
on: 26-09-2017 03:43

I agree then at least we can get more for our money especially if you cant afford any more credit for the month

by: lizzyk74
on: 26-09-2017 13:58

I agree aswell nd dey shld do more features on how to get them on phone.

by: hs73
on: 28-09-2017 14:57

That's a great idea

by: motherelle
on: 28-09-2017 15:15

Totally agree ,I'm a light user and always have many mins ,texts and data left but prefer the security of a goody bag . I always feel hard done by when I see what is left at the end of the month .

by: themanfromsamui
on: 11-10-2017 13:07

Rollover credit is a great idea, why should members not get to use what they've paid their money for?

by: stemuir14
on: 11-10-2017 14:16

That would be great

by: roous27
on: 12-10-2017 14:00

I agree for above idea

by: delicategoods
on: 16-10-2017 11:12

Excellent idea

by: sylviaread57
on: 17-10-2017 01:43

Great idea

by: mattyd76
on: 18-10-2017 15:21

Good idea but should only last the next month to stop it been abused.

by: quantumdavey
on: 19-10-2017 13:23

Agree too.

by: sethi84
on: 20-10-2017 17:18

Great idea!!

by: rdb94
on: 22-10-2017 17:16

Agree 100% .

by: marie2016xxx
on: 23-10-2017 15:08

Agree

by: amour83
on: 27-10-2017 09:57

I agree 110%

by: adriancapo
on: 05-11-2017 12:52

I agree 100%

by: jahlouise
on: 17-11-2017 06:52

Yes I agree 100%

by: jackrussell
on: 19-11-2017 12:46

Great idea

by: madjud
on: 24-11-2017 19:05

If you go over on your tariff you are charged extra, if you don't use what you have paid for it should be rolled over.

by: musila32
on: 24-11-2017 19:41

Great idea

by: mich7575
on: 26-11-2017 22:40

Great idea

by: jobo16
on: 09-12-2017 07:08

Totally agree with that idea would really great

by: esther202
on: 18-12-2017 13:26

Great idea

by: 7y1jx8
on: 19-12-2017 22:06

I agree with rollover

by: giffgaff1fan
on: 24-12-2017 21:45

Great idea. It would definitely make the goody bags more attractive

by: louiseanne04
on: 26-12-2017 20:07

I agree great idea ??

by: zxr750cdave
on: 27-12-2017 18:59

C,Mon this makes sense..

by: tonysturgess
on: 10-01-2018 20:10

This is needed and it may gain more activations.

by: craigtavendale
on: 17-01-2018 10:55

Defiantly roll over, if you don’t use it you shouldn’t loose it.

by: mariam3333
on: 12-02-2018 13:25

Yes! This is a great idea

by: sarini86
on: 17-02-2018 06:26

Yes I totally agree with this

by: bowler68
on: 17-02-2018 14:59

I agree with this totally

by: peterjamesmorris
on: 28-02-2018 08:13

Yes certainly agree to roll over idea. As has been mentioned, users are charged when goody bags run out but since we have already paid for unused aspects we should be able to keep them.

by: jannylulu
on: 05-03-2018 11:08

Agree

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: fearist
on: 06-03-2018 07:19

Were you tethering by any chance?

by: nellydeken
on: 02-04-2018 23:29

I totally agree to rollover unused mins

by: luke12114
on: 14-04-2018 10:04

Yes I do honestly agree

by: adamtheant
on: 30-04-2018 00:14

Agreed

by: blue1212
on: 07-05-2018 14:05

It's long over due

by: sutty02
on: 26-05-2018 16:48

I absolutely agree ..wasted credit !

by: maure7568
on: 19-06-2018 20:58

Sounds good to me

by: dean6677
on: 21-09-2017 07:28

I agree with that we should be able to roll over Our Data I think giffgaff would get a lot more custom if they did that

by: dafewu
on: 27-09-2017 03:39

Yes I agree that would be good especially for the data, perhaps with a clause that last month's data must least be used by the end of the next month so it can't be "abused"

by: langy173
on: 11-10-2017 19:38

Totally agree and an amazing idea aswell.

by: appleibook
on: 17-10-2017 13:14

I would vote if the option ever arises to rollover unused mins, text and data.

by: chels7276
on: 22-02-2018 20:55

I don't think it's fair when a £20 goody bag clearly says always on data. But as I've reached a certain amount of my usage you have restricted it and asked me to pay for my next goody bag to lift restriction why is it alway on data when I've been charged twice to get good Internet speed and I'm only on my 6 day with giffgaff gaff. I'm a heavy data user but no one stated there'd be restrictions on my Internet after 5 days and I'd have to pay again and loose current date min n txt to get restriction off

by: hooklee
on: 28-02-2016 13:51

I feel this is the biggest still-missing feature of giffgaff and I cannot think why technically this is difficult. Giffgaff must have their internal usage history for all users to calculate the bills.

by: naomirehman
on: 16-09-2017 06:54

It'll be transparency of usage done and thus the members will know what they used and when without spending extra £10 and time taken after requesting SAR.

by: naomirehman
on: 16-09-2017 06:54

by: naomirehman
on: 16-09-2017 06:54

by: nofone
on: 30-09-2017 20:07

Should be optional at customer request only. Blanket implementation is not a good idea..

by: appleibook
on: 17-10-2017 13:15

either way it should be available to see.

by: tonysturgess
on: 10-01-2018 20:11

We as a family on GG have needed this quite a few times. Please implement it soon

by: turquoisewaters
on: 12-02-2018 20:49

Would be good idea but made option to every account holder if they wanted to use it. At least you get what you paid for.

by: meldrewliveson
on: 18-09-2017 11:22

Be much nicer as "Itemised Billing" and not American "Itemized"

by: uschibear
on: 16-09-2017 16:53

I also think this is really important. Especially if there are particular spam numbers etc to be tracked. Or to prove something in court (eg a certain person has been harrassing me with calls etc etc). It should be easily available.

by: blue1212
on: 07-05-2018 14:05

Good point

by: aurielia17
on: 09-06-2018 07:54

Thank you for bringing that up. That’s a very good point !

by: horsedressage
on: 17-08-2017 23:05

I would like to be able to see itemised call details. I was previously on virgin and they provided this in your online account.

by: appleibook
on: 17-10-2017 13:16

thats the same as the one above about transparency.

by: ziuziu555
on: 18-10-2017 05:07

will by good when we can take credit ex. 4f... untill next top up

by: johnawilson
on: 30-09-2017 21:44

I think a new provider is the answer to whatever your issue is, all i see is people making comments but no answers, seek a new provider and save your energy

by: thebenga
on: 19-09-2017 08:22

definitely gets my vote. I'm new and started puzzledly scour ING Google for how to do this when I couldn't see the obvious button in my dashboard. This should be an absolute essential tool, can't understand why it's not been in the feature set since day 1

by: croydongeorge
on: 23-09-2017 16:28

Absolutely! This seems a basic need so far as I'm concerned.

by: bosspanarama
on: 16-12-2017 22:02

Jfflf

by: bosspanarama
on: 16-12-2017 22:02

Jfflf

by: bazuk
on: 18-09-2017 20:42

Please this is a long time coming, to be able to check our purchase and usage history, what a solid, fair idea!

by: shumbamike70
on: 26-02-2018 17:07

I agree about the usage history then I can review the time spent online and calls, good idea..

by: roberto_carpano
on: 15-09-2017 09:57

I have been looking for this feature since I have joint Giffgaff. I think it is essential...

by: blue1212
on: 07-05-2018 14:06

Essential and a good record of who you called

by: cashman2
on: 19-06-2018 17:08

Yes wee should keep data