Leave a legacy.

Handling multiple SIMs from a single company/family account

By: ivida | 14-02-2010 02:10

This idea was brought up by several posts earlier (see 1,2) and Vincent has even posted

a partial solution, but apparently it hasn't yet made it to this page.

The proposal is to have the possiblity to handle more than one SIMs from

a single account. This would be useful for companies, families, couples

and any other groups, if handling of the SIMs' administration/finances

is performed by one person.

The point is not necessarily to have only a single account for the SIMs,

i understand that at the moment the system requires the creation of an

account for each SIM.

The point is much more to have the possibility to define a master account from

which you can access relevant settings of all the SIMs within the associated pool.

Not only to top-up (this is not a problem as you can top-up any number through

the giffgaff pages) but also to activate/inactivate auto top-up or set speding limits, etc.

Another important aspect of a company/family pool os SIMs would be to handle the

credits more flexibly: to have the possibility to transfer credit from one SIM to

the other. Tthere was some discussion about implementing some form of credit

transfere on giffgaff (1,2) - in my opinion company/family SIM pools would be a good

argument to push such a feature and also an excellent context for the development

and testing.

-

Comments

by: espuelita
on: 17-06-2020 14:57

I like the idea of some sort of "family" account, such that one master account can handle more than one SIM in more than one device.

It doesn't even have to include data transfer across the SIMs if that is too complex (or doesn't make business sense to giffgaff) although that would be an excellent selling point!

Supported.

by: mrdjb98
on: 17-06-2020 12:36

Yes, definitely implement this option for all customers please !

by: jxmes_w_
on: 16-06-2020 08:13

I believe a great idea for small businesses would be to allow multiple SIMs for one account, if that would be possible at all. Shared credit and shared number.

The control panel could have the option to prioritise units or control which mobiles receive calls. There could be a call chasing feature, which rings multiple devices at once to see which one answers first.

by: jesi23
on: 16-06-2020 15:51

This is more an idea for a ‘contract’ phone company rather than PAYG. It is also a different (similar to, but expanded on, other ideas rejected in the past by giffgaff) idea from this idea promoted here.

by: barry97556
on: 16-06-2020 08:09

excellent idea given the current panademic

by: pk2017
on: 16-06-2020 04:09

great idea.

by: goodricks123
on: 12-06-2020 22:18

yo yo yo

by: lamble3
on: 12-06-2020 20:45

Great idea. Would help me manage my wife and kids phones a lot easier

by: mauri95151
on: 12-06-2020 09:36

Iv just had a problem with separate accounts I got confused putting a credit on one of our phones if they was listed on a nominated. 1 account it would be so easy for me I'm in my 70s I look for easier options. At the moment separate accounts for me it confusing me but if I can just pick the number from the list I have on 1 account. Pay then log out. What a fantastic idea. MJones

by: bertiebat
on: 12-06-2020 18:18

The new giffgaff app makes it much easier to change between different accounts for topping up. Have you tried it?

by: mauri95151
on: 12-06-2020 09:35

Iv just had a problem with separate accounts I got confused putting a credit on one of our phones if they was listed on a nominated. 1 account it would be so easy for me I'm in my 70s I look for easier options. At the moment separate accounts for me it confusing me but if I can just pick the number from the list I have on 1 account. Pay then log out. What a fantastic idea. MJones

by: ikhra_h
on: 13-06-2020 12:41

Happy Saturday @mauri95151, Ikhra here, an Educator from the community team. We hope you're well. Sorry you've been having some difficulties getting things sorted. We may be able to help you on the community site, if you pop over and post over here, starting a new discussion: https://community.giffgaff.com/t/help-and-support. Stay safe and take care :) Cheers Ikhra

by: secka27
on: 11-06-2020 14:02

multiaccount yes!