I have just started using giffgaff and transferred my old number over. When I recieved notification that my number had transferred,it said
Congrats, your old number has been successfully transferred to giffgaff and you are now a fully fledged giffgaffer! Any more questions? Visit giffgaff.com/help
SoI thought all was ok. That was Tuesday. I thought that was it but I couldn't texts to work, or the phone. Today (Friday) I had a head slap moment. If course I should have have restarted my phone. Once this was done,I was released!
Please consider the adding in the welcome message to restart your phone. This will help plebs like me get going quicker.
it came to me after a head slap moment!