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Allow custom dates usage statement

By: banana63 | 04-10-2019 20:48

My usage statement https://www.giffgaff.com/profile/usage-statement shows use for the past month. I would like the option to set custom dates and retrieve the usage stats e.g. I received a monthly usage statement email up to August 21, then I purchased a goodybag on Sept 2 so I didn't receive a usage statement email for Aug 22 to Sept 1. With my previous mobile provider I could set custom dates to retrieve these stats myself. I have emailed 'ask an agent' and got the details I needed, but it would be good if this was an option within My Account..

I had this option with another internet provider

Comments

by: natasa80
on: 14-11-2019 19:08

not a

by: yummywerewolfhunter
on: 12-11-2019 14:37

Supported.

by: ta_zara
on: 11-11-2019 22:58

voted.good idea

by: emmalouisep93
on: 09-11-2019 15:58

Supported

by: fabiyes
on: 08-11-2019 14:05

wonderful idea

by: mijthebarber
on: 05-11-2019 21:15

Not bad

by: tradertall
on: 05-11-2019 17:02

GREAT IDEA

by: tito6
on: 27-10-2019 23:31

supported

by: adamtheant
on: 27-10-2019 10:34

would be a good option really

by: persco
on: 25-10-2019 05:52

I think you are talking about a fully fledged itemised billing which isn’t on giffgaff yet albeit you being able to ask for this from the giffgaff agents officially through the new GDPR rules.

I don’t use itemised billing as I mainly buy goodybag but I understand why some would need it so this idea is in effect a request for full itemised billing if I understand correctly. I support it.