Allow custom dates usage statement
By: banana63 | 04-10-2019 20:48
57
My usage statement https://www.giffgaff.com/profile/usage-statement shows use for the past month. I would like the option to set custom dates and retrieve the usage stats e.g. I received a monthly usage statement email up to August 21, then I purchased a goodybag on Sept 2 so I didn't receive a usage statement email for Aug 22 to Sept 1. With my previous mobile provider I could set custom dates to retrieve these stats myself. I have emailed 'ask an agent' and got the details I needed, but it would be good if this was an option within My Account..
I had this option with another internet provider
on: 14-11-2019 19:08
not a
on: 12-11-2019 14:37
Supported.
on: 11-11-2019 22:58
voted.good idea
on: 09-11-2019 15:58
Supported
on: 08-11-2019 14:05
wonderful idea
on: 05-11-2019 21:15
Not bad
on: 05-11-2019 17:02
GREAT IDEA
on: 27-10-2019 23:31
supported
on: 27-10-2019 10:34
would be a good option really
on: 25-10-2019 05:52
I think you are talking about a fully fledged itemised billing which isn’t on giffgaff yet albeit you being able to ask for this from the giffgaff agents officially through the new GDPR rules.
I don’t use itemised billing as I mainly buy goodybag but I understand why some would need it so this idea is in effect a request for full itemised billing if I understand correctly. I support it.