Leave a legacy.

It's you not me

By: garyjscott03 | 13-09-2019 07:28

The structure of the usage survey for 'no usage' is based around calls and texts. I am a light data only user and the survey does not take this into account.

You should change the questions to take into account that some users like myself may only use data and I'm able to confirm your package is perfect for my needs.

Frustrated at not being able to provide a constructive survey response.

Comments

by: jamaica1962 giffgaff Staffer
on: 13-09-2019 10:54

Hey GaryjScott03.

Sorry for being a source of frustration. My team sends out these standardised surveys based on a very simple algorithm. I'll look into this and provide a fix or caveat going forward.

L

by: joolzian
on: 27-09-2019 09:37

Great to see such a quick reaction. :)

by: cloughey
on: 14-09-2019 13:59

Sounds reasonable, a lot of people will be data only users.

by: 12cristianag12
on: 21-11-2019 16:29

Agreed

by: sarahbanahnah
on: 13-09-2019 21:26

Excellent Idea. You have got my support!

by: chomik340
on: 08-12-2019 11:37

brilliant idea, I'm going to join in this service

by: abdullahi_abdirahman
on: 08-12-2019 02:59

Voted

by: abdullahi_abdirahman
on: 08-12-2019 02:59

We need more data and better service when come to data

by: wizar04
on: 05-12-2019 20:10

Befor seeing your idea i make the same thing

Bat diffrent words.... Happy to see other People are thinking like mee ????????

by: coate06
on: 05-12-2019 03:50

yes I use lots of data I've put 40 pound on last month and run out

by: dy70u44
on: 07-12-2019 14:11

U can get unlimited for £25 , why £40

by: amylo86607
on: 02-12-2019 11:15

i hardly used my bundles data as I have WiFi at home bit I use my data when I'm out and about! The same with texts I use when I'm out. I think any bundles left should be rolled over to the following month! Were actually not getting our moneys worth when you hit the deadline and its taken. You should be able to use up what you've payed for. I've complained about it.

by: diane46411
on: 05-12-2019 14:32

I totally agree?

by: haseebhejazi
on: 29-11-2019 23:38

sounds good.