My idea is about the email which we receive when someone activate SIM from our banner or we refer someone to giffgaff.
Like below I received email as:
Hi five Abbie. Your first friend *** has just activated their giffgaff SIM.
That means you just earned £5 Payback. Get in.
On this I request giffgaff to add one more line as " This payback will get updated in next month around first or second week."
This will not make any confusion to the members and they will not need to raise question on help and support section community forum.
This is just because of email which I've received. And I noticed many times questions raise as my referral payback not received.
So if you could add one more line then it will make life easy.