Leave a legacy.

PAC code leaving reasons

By: ukrun | 14-07-2019 13:21

Hi

When members request for pac code giffgaff ask members to choose any of the reason listed why you are leaving. I noticed there are total 12 reasons listed in leaving giffgaff pac code request. My idea is for giffgaff to add one more reason as "OTHER" once members click on other option then there should be small box appears in that members can put the reasons for why they are leaving giffgaff if the listed reason is not they want to choose.

This is very helpful for giffgaff to improve giffgaff member experience and it will help giffgaff to work on that feedback .

Thanks

Comments

by: moder19
on: 15-07-2019 19:09

Good idea. I support it.

by: dazoo
on: 15-07-2019 16:24

If not a reason on list already then cant see why not have a manually write in to why leaving.

by: haseebhejazi
on: 15-07-2019 15:01

I agree you

by: dennisbowen
on: 15-07-2019 14:14

Great idea, positive feedback

by: sibtahmed
on: 01-09-2019 19:28

Supported

by: johndfoster7
on: 21-08-2019 13:32

I like this ideal

by: johnsmith140289
on: 21-08-2019 05:43

Great idea.

by: mij_sky
on: 16-08-2019 16:06

good thing to know

by: erzse49
on: 14-08-2019 13:34

I like this idea

by: ungourin
on: 13-08-2019 21:53

this would be of help