Leave a legacy.

PAC code leaving reasons

By: ukrun | 14-07-2019 13:21


When members request for pac code giffgaff ask members to choose any of the reason listed why you are leaving. I noticed there are total 12 reasons listed in leaving giffgaff pac code request. My idea is for giffgaff to add one more reason as "OTHER" once members click on other option then there should be small box appears in that members can put the reasons for why they are leaving giffgaff if the listed reason is not they want to choose.

This is very helpful for giffgaff to improve giffgaff member experience and it will help giffgaff to work on that feedback .



by: glitterykittee
on: 24-07-2019 20:11


by: klmwong
on: 24-07-2019 20:01

Like the sound of this.

by: burgundy1
on: 21-07-2019 19:54

We can try that.

by: ukrun
on: 21-07-2019 14:43

Thank you all

by: adamtheant
on: 21-07-2019 09:11

sounds reasonable agreed

by: smart_swag55
on: 21-07-2019 06:16


by: egglassa
on: 20-07-2019 21:22


by: clara4
on: 20-07-2019 11:57

Yes good idea voted

by: eluminea
on: 19-07-2019 20:30

Feedback will help to improve experience. Good idea.

by: onthelash
on: 19-07-2019 18:45

No harm in having this option

by: drkarter
on: 29-07-2019 18:58

Makes a lot of sense.