Leave a legacy.

PAC code leaving reasons

By: ukrun | 14-07-2019 13:21

Hi

When members request for pac code giffgaff ask members to choose any of the reason listed why you are leaving. I noticed there are total 12 reasons listed in leaving giffgaff pac code request. My idea is for giffgaff to add one more reason as "OTHER" once members click on other option then there should be small box appears in that members can put the reasons for why they are leaving giffgaff if the listed reason is not they want to choose.

This is very helpful for giffgaff to improve giffgaff member experience and it will help giffgaff to work on that feedback .

Thanks

Comments

by: danny56767
on: 03-01-2020 20:52

supported

by: chloe65602
on: 26-12-2019 19:45

good idea

by: court79153
on: 26-12-2019 19:44

Good Idea

by: peterg92
on: 17-12-2019 21:55

Supported :)

Edited
by: emmalouisep93
on: 16-12-2019 21:52

i agree, i think it can help giffgaff see why people are leaving especially if they were having issues. +1

by: amerj21
on: 10-12-2019 18:56

good idea

by: c55amg2005
on: 25-11-2019 15:57

You've got my vote.

by: johndfoster7
on: 04-10-2019 22:12

I like this idea

by: starkey93
on: 29-09-2019 22:46

Not needed

by: helen_starkey
on: 29-09-2019 20:38

Not for me free to stay or leave.