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Voicemail Improvement

By: sell3889 | 09-07-2019 00:24

Hello!

Something I find really annoying is calling someone, hearing them say their voicemail greeting, then to hear an automated voicemail greeting. Generally if we make a greeting, we say, “Hi, your through to Jane, I’m unavailable at the moment... Please leave your message after the tone”!

Why do we have to hear it twice?! Please, if a user has made their own message, can the automation be switched off?

I have faith that the GiffGaff wizards can make this change for the better!

Back me fellow GiffGaffers! I need your votes!

Comments

by: moder19
on: 15-07-2019 19:08

No using it much but can always try to improve.

by: joshpt
on: 15-07-2019 13:26

You are genius fab idea

by: claire1uk
on: 14-07-2019 20:30

Supported. Good luck.

by: stellamobile
on: 14-07-2019 17:53

not had this issue

by: various_mm
on: 14-07-2019 14:06

simple idea but one that will have massive impact.

you want the voiemail experience to be as ' human' as possible and avoiding automated messages will go a long way towards this.

i hope GG looks at this idea

by: merew
on: 13-07-2019 11:06

supported

by: eluminea
on: 19-07-2019 20:34

I also support it.

by: rashad760
on: 13-07-2019 10:32

this is a good idea but should be addressed to all networks not just giffgaff

by: charlixsparkles
on: 13-07-2019 08:32

I don't think this problem is specific to giffgaff. Most, if not all, mobile networks do this. Very frustrating when you work in a dentist's office!

by: sell3889
on: 12-07-2019 23:38

this really is the case! Unless you know to press a number on the dial pad and skip both messages altogether... but not everyone will know this and if you use a giffgaff phone for business it comes off really unprofessional...

by: o7sagittarius
on: 12-07-2019 19:40

I think there was an issue I don't think that is supposed to happen