Leave a legacy.

help for those that have had their GG account hacked

By: various_mm | 07-07-2019 17:58

Hi,

I have started to see cases where peoples have had their GG account hacked, and the fraudsters have gained access to the GG account, changing passwords etc so that the person whose account it was is no longer able to get back into their account.

This can be a big issue. As people can’t access their account, they can’t not report the sim as lost etc and block anyone else using their account.

The only way to contact an agent is via by having a GG account, which the person can’t get into. They have to create another account just to get in touch with GG.

My idea is that there should be a web form on the net available that would allow people to report that their account has been hacked, and enable people to get back into it. This will make it easier for people who have fallen victims to fraud to contact GG without needing to create another account- most people who are new may not know that you could create another account- besides its a convoluted process.

What do you think?

 

 

*** edit*** once the form is used there will be additional measures of verifying ID by the agent so they can establish they are talking to owner of the acocunt ***

Comments

by: benfman
on: 11-09-2020 15:12

Supported!

by: micky6599
on: 04-09-2020 15:59

Supported

by: vijay42924
on: 02-09-2020 09:20

great and supported

by: gloriousiam
on: 24-07-2020 19:45

good idea. I liked it.

Edited
by: pinkunykorn
on: 17-07-2020 21:05

agre

by: bradturner
on: 17-07-2020 20:29

This is a really good idea, got my vote

by: jeff_elephant
on: 13-07-2020 16:05

This is a decent idea but creating a 'I've been hacked page' needs to be carefully thought through as pranksters could try to freeze someone else's account this way as a joke or just to be cruel

by: ahreh20
on: 07-07-2020 20:57

Great idea

by: bertiebat
on: 07-07-2020 22:31

Please stop spamming. According to my notifications you spend less than 15 seconds between commenting briefly on ideas. This isn't enough time to read even the idea, let alone the comments, so your contributions are completely pointless.

by: adventure17
on: 05-07-2020 14:08

If it could be done in a secure way then I'm all for it.

by: ikkyh56
on: 02-07-2020 18:49

Good idea