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help for those that have had their GG account hacked

By: various_mm | 07-07-2019 17:58

Hi,

I have started to see cases where peoples have had their GG account hacked, and the fraudsters have gained access to the GG account, changing passwords etc so that the person whose account it was is no longer able to get back into their account.

This can be a big issue. As people can’t access their account, they can’t not report the sim as lost etc and block anyone else using their account.

The only way to contact an agent is via by having a GG account, which the person can’t get into. They have to create another account just to get in touch with GG.

My idea is that there should be a web form on the net available that would allow people to report that their account has been hacked, and enable people to get back into it. This will make it easier for people who have fallen victims to fraud to contact GG without needing to create another account- most people who are new may not know that you could create another account- besides its a convoluted process.

What do you think?

 

 

*** edit*** once the form is used there will be additional measures of verifying ID by the agent so they can establish they are talking to owner of the acocunt ***

Comments

by: mijthebarber
on: 05-08-2019 21:44

Will thought out

by: various_mm
on: 07-09-2019 15:46

fab thank you

by: egglassa
on: 20-07-2019 21:40

Great

by: various_mm
on: 07-09-2019 15:46

great to hear your feedback

by: smart_swag55
on: 20-07-2019 05:34

Smashing idea

by: onthelash
on: 19-07-2019 18:51

Yes this seems a great idea and supported

by: gvmhb
on: 19-07-2019 18:29

Good idea, if a reliable system can be worked out I'm all for it.

by: ta_zara
on: 19-07-2019 15:05

lovely idea

by: nikmobile
on: 19-07-2019 10:23

anything against scammers it’s thumbs up from me

by: titan2019
on: 19-07-2019 07:31

A good idea however I feel the issue is to stop accounts from being hacked in the first place

by: gcase64
on: 22-07-2019 18:04

@titan2019..most definitely the main issue is stopping the hackers first.This idea is a good one that will help members who find out they have been hacked.Supported.

by: chand311
on: 18-07-2019 08:33

Thats great idea, there would be something to help out such these issues.

by: roxy844
on: 17-07-2019 18:20

good idea

by: eluminea
on: 19-07-2019 20:33

Agree. Really like it.