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Failed Payment Texts

By: cleocatra | 02-07-2019 14:54

If you're updating your payment details, or making a new payment, but you're in a situation where you can't check your emails very often, it would be useful to have the option of having texts be sent to your phone if a payment fails or succeeds so that you don't end up using up your credit while thinking your goodybag has updated.

Comments

by: mij_sky
on: 16-08-2019 16:09

could be useful

by: micky6599
on: 16-08-2019 14:05

really nice idea

by: ungourin
on: 13-08-2019 21:57

this can help

by: karenyates
on: 07-08-2019 00:57

Great idea and really useful. ????

by: chaaaan
on: 05-08-2019 16:59

voted good idea

by: drkarter
on: 29-07-2019 19:12

Vote from me. Good idea.

by: erzse49
on: 23-07-2019 11:22

I like this idea

by: persco
on: 23-07-2019 06:48

currently, as long as you have given giffgaff permission to contact you here https://www.giffgaff.com/profile/details you get a text notification if your payment is successful. Obviously anything otherwise or no text means your payment hasn’t gone though.


If you mean a situation whereby say a goodybag recur fails due to say a card expiring etc then I agree a text alert would be nice.


Just that many moan about text notifications on here and in recent times giffgaff are trying to minimise that but at least if there is an option to opt in or out, that would be good

by: elli87
on: 22-07-2019 04:25

Thank you a lot for this idea I was about tell this to giffgaff but was not aware how to tell. But you've done it. Well done