Meaning of airtime credit and goodybag
By: ukrun | 28-06-2019 13:35
81
Hi,
So here my idea is I see many members specially new they don't know what is credit and what is goodybag..
So I would request giffgaff to add in sim lefleat about credit and goodybag.
This will very helpful for members so they don't get confused at all.
Hope this gets implemented as early as possible.
Thanks for your time :)
on: 08-07-2019 08:43
Supported, but I think it might be even better if it was explained on the leaflet that is sent with the SIM card.
on: 15-08-2019 17:29
Yes maybe also the mobile number being on the leaflet also
on: 08-07-2019 15:11
Fabulous
on: 12-08-2019 14:43
Hey folks!
I'm in your canoe on this as I'm a new kid on the block and confused about credit and goody-bag wahhh!!
on: 19-08-2019 15:27
Hope this idea get implement
on: 29-07-2019 16:39
Well done, Giffgaff have taken your idea onboard. :)
on: 27-07-2019 14:24
I love this idea
on: 29-07-2019 19:17
Yes, a great one! I am a big fan of it.
on: 27-07-2019 09:51
Nice one!!
on: 27-07-2019 09:50
As it was deleted:
As this is about a Knowledge Base guide shouldn't it be posted in:
https://community.giffgaff.com/t5/Knowledge-Base-Editors/gp-p/KB_Editor ?
Wouldn't it be better and even more helpful to make the difference clearer on the top-up page etc rather than making people have to search for it in the KB?:
https://labs.giffgaff.com/idea/16702356/explain-users-the-difference-between-credit-and-goodybags-when-they-purchase-credit
https://labs.giffgaff.com/idea/16703887/define-airtime-as-opposed-to-goody-bags-on-the-airtime-topup-page
https://labs.giffgaff.com/idea/16700829/rename-airtime-credit-to-credit
https://labs.giffgaff.com/idea/16712751/encourage-users-to-buy-goodybags-without-adding-credit-first
on: 27-07-2019 09:53
I think putting the information with the sun is a better idea!
on: 28-07-2019 12:12
The idea has been changed it was originally about having a KB article which you will see if you read other people's comments, for example: "I'm not sure that an article in the knowledge base is the best way to do it"
Would putting the information with the sim be better...how many people read and remember all the information and/or keep the leaflet?
Wouldn't a permanent reminder on the top-up page for all to see be better?
on: 23-07-2019 11:24
I like this idea
on: 20-07-2019 23:35
Totally agree
on: 20-07-2019 06:10
Yes in the beginning I was also confused then later I came to know from community
on: 17-07-2019 18:28
great idea