Leave a legacy.

Multiple Network availability

By: vixen1969 | 21-06-2019 08:42

Currently GiggGaff piggyback on the O2 network but, I was wondering if it would be possible for GiffGaff to partner with more than one network provider so that, if a customer were to move to an area with poor O2 reception, that they could contact GiffGaff to be moved onto a more suitable network within GiffGaff.

This would allow GiffGaff to retain and grow its customer base, while showing their customers that they appreciate their loyalty.

I love using GiffGaff and would hate to have to move provider, but I am very aware that (as with all individual networks) that coverage will be non existent in some areas. This was actually the reason I moved from Orange to GiffGaff, as I moved house and could no longer get reception.

I hope that this is something that would be viable for the company to implement, as I feel it would be of great benefit to both customers and GiffGaff.

Comments

by: djest25
on: 10-07-2019 07:17

Good Morning. I charged twice without believing, and I want my £ 25 back. please

by: tangai
on: 25-07-2019 14:17

Hi @djest25 If you've bought 2 goodybags, you can cancel the second yourself if it has been over 24hrs, go to https://giffgaff.com/orders/history/others , and open up 'next goodybag'. Just click the button and it'll cancel. Or if a top up then contact an agent https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Cancelling-a-goodybag-or-top-up-... and explain you need a refund

by: mij_sky
on: 08-07-2019 05:30

Can't see the point

by: oliviazali
on: 14-10-2020 16:05

Not for us

by: haleemanoor
on: 28-09-2020 07:14

There's no point

by: chaaaan
on: 05-09-2020 13:14

Supported

by: bvbc
on: 03-09-2020 17:25

Supported

by: jeff_elephant
on: 18-08-2020 15:03

giffgaff are a subsidiary of O2 UK so multiple networks would never work

by: ahreh20
on: 26-07-2020 15:07

Agreed! It would be fitting if they implement the strategy!

by: ikkyh56
on: 06-07-2020 17:52

Good idea

by: justeena1
on: 25-06-2020 16:04

Not for me