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Realign payback seasons so that the Christmas payout comes in November

By: harrrrrry | 10-04-2019 09:49

Currently payback seasons run from December to May and June to November. Actual payback is paid out in the next following month, so payback is actually paid towards the end of December and January

One of the supposed benefits of having a 6 month season is that accumulating payback allows the member to use the payment for something more significant than they could otherwise achieve with individual monthly payments. However, this breaks down because probably one of their biggest meeds would be to help with the Christmas season. A payment in late December is too late to help much for that.

Consequently I'm suggesting:

  • that for 2019 only, the second payback season be reduced to 5 months, ie June to October, allowing final payout by the end of November
  • for 2020 and subsequent years, payback becomes November to April (with actual payback towards the end of May and November).

In addition to helping members, I suspect this will also help staff and agents, as December and the New Year are probably busy times for them. It will also mean that if circumstances force a delayed payment (as happened in 2018) it will be seen as less of a catastrophy for those that were relying on a payout in time for Christmas.



by: tids
on: 22-06-2019 08:01

Fully supported good proposal and here's hoping giffgaff take this up

by: vixen1969
on: 20-06-2019 12:47

You definitely have my vote on this. The run up to Christmas is so expensive, so a payout at this time could be a godsend.

by: bullphit
on: 18-06-2019 07:41

smashing idea

by: suparu
on: 16-06-2019 08:45

I get the idea but as afew giffgaffers have already mentioned we're VERY fortunate we get anything back at all. Also post-Christmas is usually a fairly skint time for alot of people, so getting pay-back when we do now surely puts a smile on some faces - it does mine!

by: stellamobile
on: 13-06-2019 20:35

I can see where this will benefit the majority of people do it's a yes from me

by: egglassa
on: 13-06-2019 19:50

Great idea

by: dan030682
on: 12-06-2019 17:33

one thing less to worry about credit for Christmas great idea

by: mij_sky
on: 12-06-2019 10:45

whats wrong with how it is now ,,,,, seems ok no

by: mij_sky
on: 12-06-2019 10:46

and its all free cash ,,,,,, even if we get once a year we cant complain

by: fabiyes
on: 12-06-2019 10:01

wonderful idea

by: ungourin
on: 11-06-2019 12:12

it's not a massive difference , and it does take the finance team a while to sort this out , but amazing that we get it full stop , so wherever they want they can send