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Realign payback seasons so that the Christmas payout comes in November

By: harrrrrry | 10-04-2019 09:49

Currently payback seasons run from December to May and June to November. Actual payback is paid out in the next following month, so payback is actually paid towards the end of December and January

One of the supposed benefits of having a 6 month season is that accumulating payback allows the member to use the payment for something more significant than they could otherwise achieve with individual monthly payments. However, this breaks down because probably one of their biggest meeds would be to help with the Christmas season. A payment in late December is too late to help much for that.

Consequently I'm suggesting:

  • that for 2019 only, the second payback season be reduced to 5 months, ie June to October, allowing final payout by the end of November
  • for 2020 and subsequent years, payback becomes November to April (with actual payback towards the end of May and November).

In addition to helping members, I suspect this will also help staff and agents, as December and the New Year are probably busy times for them. It will also mean that if circumstances force a delayed payment (as happened in 2018) it will be seen as less of a catastrophy for those that were relying on a payout in time for Christmas.



by: timwilliams25
on: 19-12-2019 01:14

Good idea. Takes the pressure of many hopefully, staff and members

by: daweski1981
on: 19-12-2019 01:12

That's a good idea, I would support this

by: wedgington
on: 19-12-2019 00:51

Agree with this after the last few days especially , supported .

by: m0dcm
on: 19-12-2019 00:03

It's got my vote!! I didn't realise it happened last year also? Maybe twice in a row will get something like this in place?

by: emmalouisep93
on: 18-12-2019 20:45

Supported. Especially before Xmas with bills and presents to buy I’m sure this will benefit a lot of people.

by: peterg92
on: 17-12-2019 22:09


by: c55amg2005
on: 25-11-2019 16:15

You've got my vote.

by: keithctaylor
on: 23-11-2019 17:37

Unfortunately it's too late for this year. But I hope giffgaff will implement it in 2020

by: kathleen414
on: 05-10-2019 03:25

Good idea for members who want for Christmas / holidays

by: johndfoster7
on: 04-10-2019 22:58

I like this idea