Realign payback seasons so that the Christmas payout comes in November
By: harrrrrry | 10-04-2019 09:49
Currently payback seasons run from December to May and June to November. Actual payback is paid out in the next following month, so payback is actually paid towards the end of December and January
One of the supposed benefits of having a 6 month season is that accumulating payback allows the member to use the payment for something more significant than they could otherwise achieve with individual monthly payments. However, this breaks down because probably one of their biggest meeds would be to help with the Christmas season. A payment in late December is too late to help much for that.
Consequently I'm suggesting:
- that for 2019 only, the second payback season be reduced to 5 months, ie June to October, allowing final payout by the end of November
- for 2020 and subsequent years, payback becomes November to April (with actual payback towards the end of May and November).
In addition to helping members, I suspect this will also help staff and agents, as December and the New Year are probably busy times for them. It will also mean that if circumstances force a delayed payment (as happened in 2018) it will be seen as less of a catastrophy for those that were relying on a payout in time for Christmas.