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Pin giffgaff staff lab comments at top

By: bertiebat | 08-03-2019 03:37

Pin giffgaff staff comments to the top of the comments in Lab ideas.

When a comment is made by a giffgaff staff member it is much more important to note than the many (often pointless) comments which soon demote these staff/ change of status comments so they aren't noticed.

Would take away a small amount of the frustrations of scrolling through the more mindless comments to get to see if giffgaff has updated the idea with a comment

This shouldn't be too difficult to do as there is already a mechanism to upvote comments which promotes them to the top comments.

PS. Edit with an example of recent idea which has had a staff comment https://labs.giffgaff.com/idea/16712751/encourage-users-to-buy-goodybags-without-adding-credit-first  No doubt it will get buried soon.



by: sibtahmed
on: 20-05-2019 18:40

Good idea

by: pwincess2k13
on: 19-05-2019 14:04


by: moder19
on: 19-05-2019 13:04

Simple and good idea. These are some of the most important comments so good to have them on the top.

by: tradertall
on: 18-05-2019 14:28

good idea

by: gvmhb
on: 18-05-2019 07:30

Not supported.

by: bertiebat
on: 18-05-2019 09:45

Any reason why not?

When the status changes, giffgaff normally add a comment on the reason why, but this soon gets drowned out by further comments and makes it difficult to monitor the idea.

by: stev135
on: 18-05-2019 05:42


by: claire1uk
on: 17-05-2019 23:11


by: tids
on: 17-05-2019 07:05


by: onthelash
on: 15-05-2019 22:26

i think is a great idea and my support is added

by: ijustcantdoit
on: 15-05-2019 17:51

I agree @bertiebat