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Pin giffgaff staff lab comments at top

By: bertiebat | 08-03-2019 03:37

Pin giffgaff staff comments to the top of the comments in Lab ideas.

When a comment is made by a giffgaff staff member it is much more important to note than the many (often pointless) comments which soon demote these staff/ change of status comments so they aren't noticed.

Would take away a small amount of the frustrations of scrolling through the more mindless comments to get to see if giffgaff has updated the idea with a comment

This shouldn't be too difficult to do as there is already a mechanism to upvote comments which promotes them to the top comments.

PS. Edit with an example of recent idea which has had a staff comment https://labs.giffgaff.com/idea/16712751/encourage-users-to-buy-goodybags-without-adding-credit-first  No doubt it will get buried soon.

n/a

Comments

by: ikkyh56
on: 14-07-2020 12:12

Sound good

by: justeena1
on: 26-06-2020 08:48

Supported

by: jeff_elephant
on: 22-06-2020 17:41

I like this idea, an alternative is to show the giffstaffer comment right below the original Idea (in the same thread). Either way, this would be super useful!

by: bertiebat
on: 24-06-2020 11:10

Thanks Jeff, yes under the idea itself would be another option, but there could be multiple comments to show which might easier to manage in the comments. Labs is going through an evaluation atm so I hope this concept of ensuring giffgaff staff comments are between the idea and member comments is borne in mind.

by: nafis40
on: 15-06-2020 06:06

Good idea

by: zealousbeloved123
on: 14-06-2020 21:30

Great odea

by: supa_nh
on: 04-06-2020 08:55

did not know you could up vote comments will do that from now on... you have my vote

by: bertiebat
on: 04-06-2020 15:04

Thank you for the support and do please up vote the more meaningful comments. It is also possible to downvote comments which I sometimes do to try and demote the spamming comments that add nothing to debating an idea. Saying you have 'voted' is completely pointless and simply detracts from proper debate.

by: hsadi42
on: 02-06-2020 16:58

supported

by: bertiebat
on: 02-06-2020 21:10

Nope you didn't as I would have received a notification to that effect.

by: mr09
on: 21-05-2020 14:20

Supported

by: snus1
on: 06-05-2020 12:15

Hmmm idk

by: bertiebat
on: 11-09-2020 01:27

What exactly don't you know, there's actually nothing to dislike and the constant spamming of inconsequential comments which add nothing to a debate wouldn't be so pointlessly annoying.

by: foolish
on: 29-04-2020 21:28

Supported. These and all serious comments get lost in the fog of spam comments.