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Pin giffgaff staff lab comments at top

By: bertiebat | 08-03-2019 03:37

Pin giffgaff staff comments to the top of the comments in Lab ideas.

When a comment is made by a giffgaff staff member it is much more important to note than the many (often pointless) comments which soon demote these staff/ change of status comments so they aren't noticed.

Would take away a small amount of the frustrations of scrolling through the more mindless comments to get to see if giffgaff has updated the idea with a comment

This shouldn't be too difficult to do as there is already a mechanism to upvote comments which promotes them to the top comments.

PS. Edit with an example of recent idea which has had a staff comment https://labs.giffgaff.com/idea/16712751/encourage-users-to-buy-goodybags-without-adding-credit-first  No doubt it will get buried soon.



by: johndfoster7
on: 04-10-2019 23:42

I like this idea

by: bertiebat
on: 04-10-2019 23:51

by: ukrun
on: 01-09-2019 18:23

Good idea

by: msmon55
on: 22-07-2019 10:21

Good idea. Would be especially good to pin @rocket_science_it_isnt posts where they point out similar ideas that have already been posted. Your idea would make labs easier to use.

by: bertiebat
on: 22-07-2019 14:20

Thank you and I certainly agree that rocket_science_it_isnt posts are often well worth being higher up the comments list especially since a lot of the comments don t add any value to an idea and simply bury worthwhile comments. I do often 'up vote' comments (click the up arrow in front of the comment) that merit a boost but too often not enough are boosted to make them more prominent unfortunately.

by: helen_starkey
on: 29-06-2019 18:46

good idea bertiebat

by: sana_j19
on: 12-06-2019 16:23

Good idea

by: bertiebat
on: 17-06-2019 16:32

Thank you but any reason why you haven't actually added a positive vote then?

by: pinkunykorn
on: 02-06-2019 19:05


by: dennisbowen
on: 01-06-2019 14:03

Good suggestion!

by: iamnew787
on: 27-05-2019 21:01

Good idea

by: stev135
on: 25-05-2019 06:11

Good idea supported

by: abiable
on: 24-05-2019 16:20

Good suggestion! Makes a lot of sense to me.