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Loyalty rewards

By: snipe717 | 02-03-2019 10:39

EE has a great loyalty scheme for their PAYG element, every three months you can add on an extra 500mb of data, which is appended to each subsequent pack purchased. After a year, this equates to an extra 2gb each time you buy a pack, it's a great incentive to stay. I know a lot of people who complain about the network coverage, but stay only because they do not wish to lose the data they have accrued.

I wondered if Giffgaff could implement something similar, to reward their long standing customers? Perhaps allowing customers an additional 500mb of data per full year of service, to be added on to any goody bag purchased at £10, or above? So, after two full years with giffgaff, instead of getting 3gb for £10, they would get 4gb, after four years, 5gb and so on.

This kind of system seems effective to avoid customers jumping ship in search of a better deal. Just a thought.

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Comments

by: claire1uk
on: 18-05-2019 17:26

We can't have it all ways. We already have extra data on packages to help us.

All these little rewards, cost money one way or another.

by: snipe717
on: 27-06-2019 11:06

Thanks for the response. I see so many customers in the community jumping ship because the data speeds are poor or because the allowances, or cost of goodybags has changed, things like that, things over which you would not be so quick to leave, had you accrued an additional data allowance exclusive to yourself, it holds people in and that makes money. But only those who stay for the long haul, benefit.

by: tradertall
on: 18-05-2019 14:35

payback is enough

by: snipe717
on: 27-06-2019 11:09

Thanks for the comment. Payback is great for customers who are adept enough and have sufficient free time, to aid other users in the community, but I would guess that this a minority of customers.

by: ungourin
on: 15-05-2019 15:48

giffgaff has the best loyalty reward ... payback

by: mijthebarber
on: 15-05-2019 13:21

but we get enough no??

by: ta_zara
on: 14-05-2019 23:48

payback is better

by: bullphit
on: 14-05-2019 10:48

giffgaff does payback

by: haseebhejazi
on: 08-08-2019 22:05

yep you are right and am agree with you

by: helen_starkey
on: 29-06-2019 18:49

i dont like this one

by: pherbob
on: 27-06-2019 13:42

Great idea
Would be even better if you could choose between extra Data or Minutes

by: ukrun
on: 24-06-2019 15:11

Fabulous