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GiffGaff Voices

By: sabrinamas | 22-02-2019 10:31

The idea is to give giffgaffers a voice with giffgaff voices.

There should be a record button which allows members to record a voice note for up to say 20/30 seconds which can then be sent directly to an agent for a voice response rather than just a written one.

The time in which the agent responds will still remain within the current response time, I believe is within 24 hours? Once the inquiry or action has been resolved the case will be closed (by way of receipt) and the voice note deleted.

This will benefit giffaff and its members by improving communication with agents. This is also great for giffgaff and its members as it would provide us with an alternative form of communication.


Thank you!

n/a

Comments

by: justeena1
on: 26-06-2020 08:56

Free idea

by: nafis40
on: 16-06-2020 22:05

Great idea

by: cms22
on: 15-06-2020 18:21

great idea!

by: leshin
on: 07-06-2020 18:53

Wicked idea

by: emmalouisep93
on: 29-05-2020 15:30

no sorry, I can’t support this.

by: erzse49
on: 25-05-2020 17:38

good idea

by: micky6599
on: 19-05-2020 18:58

Good idea

by: jeff_elephant
on: 17-05-2020 14:56

I'm not from this country and accents vary widely in the UK , much more than my home country, so understanding people's voice messages would actually be really hard for Agents when speak too fast, or have an accent you're unfamiliar with

by: snus1
on: 07-05-2020 12:00

Supported and voted

by: gvmhb
on: 14-04-2020 15:46

I like it. Supported.