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Sim Swap Scam security

By: tedc | 20-02-2019 13:13

May I make a suggestion, as so many people are trying scams and frauds through vulnerabilities in technology. The sim swap is a fairly scary one as the villain can with the new number swapped sim then obtain security bypass codes from banks etc sent to that number. I can suggest a simple measure to maybe help prevent the Sim Swap Scam, where a password preferably different to normal one, that has to be provided to move the number to a new sim, and perhaps also email verification after request?. The latter Giffgaff could set up without much fuss and under 'security policy'.

From personal experience, I have not considered in the past access to my Giffgaff online account site 'HIGH' security as there is not much to see or 'do' of high impact, I thought, like say there is with online banking. But now I'm rethinking that from what I have seen in the press. Luckily I'm not a victim of that scam, but I did have a very convincing call from 'HMRC' and the correct number (0300 ----) for the tax office was displayed making it look genuine, how they did this I don't know, and they had acquired enough info on me to sound convincing, demanding a payment. I called the HMRC tax office back from another phone on the number from their Website and the lady at the tax office confirmed it was bogus and not reply. I asked her to log our conversation just in case as the scammer was very convincing, probably copied a genuine call to their dodgy firm!.

One more thing on email security. I have started using a separate email account from my regular one for security, it has a nondescript numerical character address so that it has no relation to me by name, and I suggest using a more secure provider like tutanota or protonmail, with a unique password. Have all verifications and security backups linked to this account. Only use it for this so its use is infrequent. DO NOT LOSE the password to such an account.

Comments

by: mcilwraith
on: 01-05-2019 13:36

i`ve already voted on this idea

https://labs.giffgaff.com/idea/16713485/sim-swap-scamming-prevention-check

by: claire1uk
on: 18-05-2019 17:45

Supported.

Good luck.

by: ta_zara
on: 15-05-2019 00:05

yes good idea .many scams around these day's

by: tomczu
on: 21-05-2019 20:00

Sadly, high numbers.

by: frommoon
on: 12-05-2019 11:34

Yes! Anything to stop scammers is good!

by: ungourin
on: 12-05-2019 06:39

possibly , you def thought about it

by: wainw59
on: 12-05-2019 02:21

Great idea

Edited
by: mijthebarber
on: 11-05-2019 18:14

cool , bang on

by: sha_shah1
on: 11-05-2019 17:00

Good idea.need better security .take my vote

by: fabiyes
on: 11-05-2019 11:28

Wonderful

by: blueleather
on: 11-05-2019 07:42

If it increased security, you got my vote.