Leave a legacy.

Move your number, yet stay with Giffgaff!

By: husates04 | 07-02-2019 15:23

Hello all,

Lets say you found a good deal at another network and willing to move your number to there. but also you don't want to leave giffgaff as you want to still keep your paybacks. So why is it not possible if we keep our account as they are but can move the number to a different network.

that can be sorted by giving a new number for giffgaff and continue the account on that.

this would help to get back to giffgaff easily in case the new network isn't loved much.

any thoughts

I know that there is an option of changing the number, but in that case you cannot use your original number in another network.

Also, I know that you can activate another sim under the same account but again, your rights will be valid until you more your original number.

Listen Giffgaff, this will not harm you at all. In fact, this will help your customers to have a 'widely 'open door to get back whenever they want.


by: alantony1
on: 10-04-2019 16:25

This I don't get you don't want to be supporting Giffgaff but you still want all the benefits. It's a big fat no .Alan George

by: gcase64
on: 23-06-2019 14:03

@alantony1. I totally agree with what you say."cake and eat it", springs to mind.

by: koshka
on: 27-02-2019 19:28

I like the idea of keeping your account even if you port your number. May encourage members to return in future or just use giffgaff as a second sim. Supported.

by: chinsndips
on: 05-03-2019 18:54

That's sensible.

by: johndfoster7
on: 17-01-2020 16:34

I like this idea

by: racha27269
on: 15-01-2020 02:09

Great Idea Fully Supported :)

by: peterg92
on: 19-12-2019 19:19


by: dazoo
on: 15-12-2019 12:14

Why cant you use the number that the other network will give when joined then if happy with them could transfer your giffgaff number to them if all going to use when ready to then this way will still have the same active sim and number on giffgaff account to use as well.

Which do then going to have different numbers to each network operator account.

by: mezeit
on: 08-12-2019 21:45

It should be related to multi number account discussion.

by: mikeclubs181040
on: 29-11-2019 00:30

Hello everyone, what a great Idea. I would love to see this implemented.

by: vijay42924
on: 23-11-2019 16:10

I su

by: various_mm
on: 11-11-2019 13:30

good idea but i suspect once you move your number you lose your credit and goodybags allowances.

most of the other, if not all, are the same- they will not give you any outstanding credit or allowances once you have moved your number away from GG.

if the objective is to stay on with GG, then you can easily activate another sim and you will be given another number.

customers therefore already have a door wide open to move back to GG as all they need to do is activate another sim within the same account.

i'm not sure how much this idea will prmpt users to stay with Gg esp if they have made the conscious effort to leave GG.