Leave a legacy.

Move your number, yet stay with Giffgaff!

By: husates04 | 07-02-2019 15:23

Hello all,

Lets say you found a good deal at another network and willing to move your number to there. but also you don't want to leave giffgaff as you want to still keep your paybacks. So why is it not possible if we keep our account as they are but can move the number to a different network.

that can be sorted by giving a new number for giffgaff and continue the account on that.

this would help to get back to giffgaff easily in case the new network isn't loved much.

any thoughts

I know that there is an option of changing the number, but in that case you cannot use your original number in another network.

Also, I know that you can activate another sim under the same account but again, your rights will be valid until you more your original number.

Listen Giffgaff, this will not harm you at all. In fact, this will help your customers to have a 'widely 'open door to get back whenever they want.


by: alantony1
on: 10-04-2019 16:25

This I don't get you don't want to be supporting Giffgaff but you still want all the benefits. It's a big fat no .Alan George

by: gcase64
on: 23-06-2019 14:03

@alantony1. I totally agree with what you say."cake and eat it", springs to mind.

by: lingijay2018
on: 16-03-2020 06:54

It’s a cheeky way of thinking about how you can get more things than your lack of loyalty deserves n I don’t know what making ppl think they are still important to gain their paybacks or anything else including the number they have left to give them anything else to allow them to take more n expect more from you

by: koshka
on: 27-02-2019 19:28

I like the idea of keeping your account even if you port your number. May encourage members to return in future or just use giffgaff as a second sim. Supported.

by: chinsndips
on: 05-03-2019 18:54

That's sensible.

by: mijthebarber
on: 06-04-2020 08:06


by: lingijay2018
on: 16-03-2020 07:02

nah it’s a total cheek to be expecting to get any more if you don’t like the company you have switched to then it’s a good thing for giffgaff to be taking you back if it’s not a contract thing that lasts for at least a year or two to get payment and other things that are not part of out of contract terms and if it’s a customer that wants to return it will be the loyal customers that will be eventually missing out or even lacking any more benefits than currently offered it wouldn’t be the best way to get customers if they were going to leave then they would never have anything to come back to or for or they’d have stayed in the fi

by: jeff_elephant
on: 02-03-2020 15:38

If you leave giffgaff, you need to leave your Payback behind! That's why you shouldn't leave

by: lingijay2018
on: 16-03-2020 06:50

It’s a great benefit for giffgaff customers that are currently using them as in existing customers which is a lot more than any other companies that I’m aware of and they are quite big n could be better towards the customer that continues to be the loyal customer and for no credit or even acknowledging the customer that has a perfect customer account pays on time for years and they are not interested in any other way to help or look after it’s a shame they will put all great service towards getting a customer but they don’t want to pay or even offer anything to long standing customer’s giffgaff is the opposite they are customer loyal customer and they will try to give you an incentive for being a customer if it’s not a good thing n you are going to leave them then ur goodies are not gonna be available to you if you want to return u should have to restart the same thing again and then I think they will put more thought into leaving

by: barishna
on: 29-02-2020 00:32


by: danny56767
on: 16-02-2020 16:22

good luck.

by: wedgington
on: 10-02-2020 13:46

Not a chance this will happen and rightly so imo.

by: muddycalhoun
on: 03-02-2020 09:23

It would be something that opens up members freedom to use their numbers in a way that suits them best, especially when it is a number they may have been using for years.

However it does have a hint of the new British idiom of wanting our cake and eating it.

by: lingijay2018
on: 16-03-2020 06:42

I’m gonna say it’s not British idiom but cheek of Britain’s idiots I gotta ask if you was paying for extra not being received by u would u be as supportive of it cos I don’t think I would n I don’t think you could say that you would be happy if it was u

by: johndfoster7
on: 17-01-2020 16:34

I like this idea