Leave a legacy.

Pinned post

By: marionbentley | 18-12-2018 16:27

Since we had the outage start of this month we getting hundreds of post in the community about it.. Same about the payback and the 'compensation' . Wouldn't it be helpful to create a pinned post on top of the help board where admins can post updates. A lot user don't read on the announcement board.

I don't know if it's been suggested before, just an idea ????

Comments

by: tired16
on: 31-01-2019 22:17

Although a good idea, sadly many people don't read pinned / sticky threads. :(

A lot of people are happy to just come on the forum and make a specific thread about whatever it is they want to ask about. They want answers tailored to them. Even though many a times, this means us having to actually refer them to other threads- like in the announcement section etc! I do agree though, that not many people would check the actual announcement section, so you have my vote. :)

by: espuelita
on: 30-01-2019 15:31

This idea has already been suggested at:

https://labs.giffgaff.com/idea/16713533/popup-before-posting-in-help-during-global-issues

by: peterg92
on: 30-01-2019 11:41

Could be helpful

by: eluminea
on: 01-02-2019 12:06

Yes! Would help to make more order.

by: adamtheant
on: 30-01-2019 00:39

could be useful

by: kathleen414
on: 29-01-2019 17:39

We have the announcment section and in the outage we had a pinned post in help , we also get a payback update post in contribute

by: persco
on: 29-01-2019 12:59

For how long though? a generic text was sent across board to members with instructions therein about compensation etc. I don’t think a pinned post is necessary. If you see one, point them to the announcement thread.

by: gloriousiam
on: 28-01-2019 07:03

That would be handy idea.

by: timwilliams25
on: 27-01-2019 17:41

This, in theory is good idea, but then community would be full of pinned posts with admin updates.

I think the announcement board if the best place and to me is self explanitory.

by: sarahbanahnah
on: 27-01-2019 09:13

This sounds really good but I think it has been suggested before

by: sha_shah1
on: 27-01-2019 00:10

Good idea