Leave a legacy.

Text the community (SMS)

By: andreathecat | 08-11-2018 18:34

It would be something very new and cool letting members create a post on the community via free texts. Like I want to create a post in the help and support section so I text the word new to 43435, for example....

I'll get a text back asking me the subject/title and an another one asking for the post content

Then it will be asked "do you want answers get texted directly to you?

So Giffgaff can advertise "Text support with 90s time for answer guaranteed"



by: moder19
on: 21-01-2019 14:41

I do not see need for such option.

by: emmalouisep93
on: 17-01-2019 18:07

There's enough ways to help

by: blueleather
on: 31-01-2019 17:49

True, and they are easy to use and work well.

by: peterg92
on: 17-01-2019 18:03

There loads of ways to help

by: kim_x
on: 15-01-2019 21:05

Facebook had/have this. I think it's a good idea and would be in favour of the texts that a member sends to the community using goody bag texts/airtime credit if it makes it financially viable for giffgaff to introduce it where they would not otherwise.

by: onthelash
on: 05-01-2019 19:32

Not for me

Enough ways to get help

by: kathleen414
on: 31-12-2018 13:39

Another way to get help is a good option but could be complicated

by: zebracow
on: 27-12-2018 13:23

Fantastic idea.i think this is a great thinking over Xmas

by: joefk
on: 25-12-2018 13:36


But I think this very time consuming. Let's see how it's work.

by: haseebhejazi
on: 25-12-2018 12:54

Good idea.

by: bethanykelly
on: 19-12-2018 22:54


by: frommoon
on: 31-12-2018 12:39

I think it's not that important. But if someone would use it...