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Stop the usage of our 'full names and mobile numbers' being used in e-mail correspondence?

By: patman2017 | 15-10-2018 07:45

Hi folks, I have noticed in my emails that I receive from Giffgaff every time I need to renew my 'goody bag top up' I get sent a reminder first, then I get an email to say that it's been renewed. But in my emails from Giffgaff they are not just! enclosing my 'user/log in name' they are also enclosing in the top right hand corner of my e-mails my 'full mobile number'?? Of which I really do not agree with this and I feel it is a serious breach of mines and possibly everyone's privacy!? And it also could leave us vulnerable to scammers and nuisance callers ect especially with all the latest cyber attacks in the news. As my full number definitely should not be shown on my Giffgaff e-mails?.

I have already complained to Giffgaff a few months ago and they haven't done anything about it?. And they just told me I should post it on here. So therefore I would really appreciate it if anyone! else agrees with me? Then could you please help and complain with me to customer services or higher management, as I feel this has been going on for too long and it really needs to be rectified as soon as possible so our personal information and privacy is better protected in future, Many thanks!.


by: rhyssheridan
on: 20-11-2018 14:57

Out of interest why do you think they add the contact number.

by: thama99
on: 20-11-2018 15:37

I think it is to confirm that it is you they are sending it to because you will know immediately if the phone number is not yours but I think your GiffGaff user name would do the same job as your phone number

by: gvmhb
on: 19-11-2018 21:11


by: kathleen414
on: 19-11-2018 18:57

Not oone for me but good luck

by: james1110
on: 19-11-2018 15:19


by: twinek14
on: 18-11-2018 23:44

I agree, email doesn’t need to have all details in it. User name would be enough

by: peterg92
on: 18-11-2018 16:57

Got my vote

by: bill720
on: 18-11-2018 11:56


by: forestnogump
on: 18-11-2018 11:36

Yeah I agree ,we all need to be protected.

by: smithster225225
on: 16-11-2018 15:30

But only YOU can access your emails with a password?

by: tradertall
on: 15-11-2018 16:28

supported, you can't be too careful