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Stop the usage of our 'full names and mobile numbers' being used in e-mail correspondence?

By: patman2017 | 15-10-2018 07:45

Hi folks, I have noticed in my emails that I receive from Giffgaff every time I need to renew my 'goody bag top up' I get sent a reminder first, then I get an email to say that it's been renewed. But in my emails from Giffgaff they are not just! enclosing my 'user/log in name' they are also enclosing in the top right hand corner of my e-mails my 'full mobile number'?? Of which I really do not agree with this and I feel it is a serious breach of mines and possibly everyone's privacy!? And it also could leave us vulnerable to scammers and nuisance callers ect especially with all the latest cyber attacks in the news. As my full number definitely should not be shown on my Giffgaff e-mails?.

I have already complained to Giffgaff a few months ago and they haven't done anything about it?. And they just told me I should post it on here. So therefore I would really appreciate it if anyone! else agrees with me? Then could you please help and complain with me to customer services or higher management, as I feel this has been going on for too long and it really needs to be rectified as soon as possible so our personal information and privacy is better protected in future, Many thanks!.


by: o__o
on: 08-12-2018 13:57

Supported, showing the full number and name could cause issues if your email was ever hacked and is a massive safe guarding issue

by: davebrom1980
on: 07-12-2018 22:52

I fully agree why not show the last three didgets of our number?

by: mr09
on: 07-12-2018 21:01


by: roystonhyde2
on: 06-12-2018 15:49

Must say, I have to agree.

by: jason1973tess
on: 06-12-2018 14:54

I I totally agree with you this is a total security issue and it needs addressing ASAP

by: amandahclark
on: 06-12-2018 13:57

Definitely need any personal security issues looked at asap

by: bigsix
on: 05-12-2018 06:33

A very sensible idea, all things considered.

by: aberdeenscottie
on: 05-12-2018 06:12

Grear suggestion, I agree with you and I trust giffgaff will be able to implement it :-)

by: thepeckhambassplayer
on: 01-12-2018 10:03

dear GG

It should be possible to say 'your number ending in' or similar, but this was abused when applied to credit cards when taking over Apple accounts so the idea needs to be handled with care.


by: inotch_for_isheep
on: 04-12-2018 00:40

I agree with you on this – displaying 'with the mobile number ending with nnn'.

by: gloria50cali
on: 01-12-2018 02:28

Hi... yes I agree with you. Good idea.