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Stop the usage of our 'full names and mobile numbers' being used in e-mail correspondence?

By: patman2017 | 15-10-2018 07:45

Hi folks, I have noticed in my emails that I receive from Giffgaff every time I need to renew my 'goody bag top up' I get sent a reminder first, then I get an email to say that it's been renewed. But in my emails from Giffgaff they are not just! enclosing my 'user/log in name' they are also enclosing in the top right hand corner of my e-mails my 'full mobile number'?? Of which I really do not agree with this and I feel it is a serious breach of mines and possibly everyone's privacy!? And it also could leave us vulnerable to scammers and nuisance callers ect especially with all the latest cyber attacks in the news. As my full number definitely should not be shown on my Giffgaff e-mails?.

I have already complained to Giffgaff a few months ago and they haven't done anything about it?. And they just told me I should post it on here. So therefore I would really appreciate it if anyone! else agrees with me? Then could you please help and complain with me to customer services or higher management, as I feel this has been going on for too long and it really needs to be rectified as soon as possible so our personal information and privacy is better protected in future, Many thanks!.

Comments

by: zealousbeloved123
on: 11-07-2020 10:37

Fine idea

by: justeena1
on: 27-06-2020 20:10

Agree

by: aqeeb01
on: 25-06-2020 11:50

supported

by: mr09
on: 23-05-2020 20:49

Supported

by: bertiebat
on: 24-05-2020 12:05

No you didn't and you are just spamming. The idea has an implemented status and voting is not available so saying you have supported isn't correct.

by: barishna
on: 16-03-2020 06:33

I don’t like.

by: bertiebat
on: 16-03-2020 21:18

Stop spamming. This has already been implemented and I very much doubt you have even read it as you posted a comment on another idea seconds ago.

by: carol91877
on: 17-02-2020 15:50

I think maybe giffgaff should just show msybe the 3 last numbers of mobile number and maybe the the beginning of the your email address it would be slot more secure doing it that way and even second layer of security. One time pass code sent to mobile or Mothers day maiden name or father middle name so only you know the answer to it safer to have extra security

by: bing5582
on: 26-01-2020 18:54

I agree

by: peterg92
on: 27-12-2019 12:45

Supported

by: bertiebat
on: 26-01-2020 19:02

Dont lie. This is an implemented idea so you couldn't have voted.

by: muddycalhoun
on: 24-02-2020 14:13

So true, just shamelessly points chasing!!! Five times squeezing every bit of payback possible out of this and not a new or interesting word adding anything to anyone except themselves. Pretty disappointing the amount of this in labs these days, admittedly this is one of the worst and most shameless culprits

by: haseebhejazi
on: 07-12-2019 23:08

i like your ides so support you

by: vijay42924
on: 27-11-2019 05:55

support yo