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Stop the usage of our 'full names and mobile numbers' being used in e-mail correspondence?

By: patman2017 | 15-10-2018 07:45

Hi folks, I have noticed in my emails that I receive from Giffgaff every time I need to renew my 'goody bag top up' I get sent a reminder first, then I get an email to say that it's been renewed. But in my emails from Giffgaff they are not just! enclosing my 'user/log in name' they are also enclosing in the top right hand corner of my e-mails my 'full mobile number'?? Of which I really do not agree with this and I feel it is a serious breach of mines and possibly everyone's privacy!? And it also could leave us vulnerable to scammers and nuisance callers ect especially with all the latest cyber attacks in the news. As my full number definitely should not be shown on my Giffgaff e-mails?.

I have already complained to Giffgaff a few months ago and they haven't done anything about it?. And they just told me I should post it on here. So therefore I would really appreciate it if anyone! else agrees with me? Then could you please help and complain with me to customer services or higher management, as I feel this has been going on for too long and it really needs to be rectified as soon as possible so our personal information and privacy is better protected in future, Many thanks!.


by: keithr71
on: 28-01-2019 13:51


by: jason1973tess
on: 27-01-2019 04:40

personally I'm not bothered because too can't get into my system anyway but I can understand why you said that because a lot of people do not secure the sun properly so yeah

by: ethan964
on: 23-01-2019 08:11

All you do is use an encrypted email address for important info such as your giffgaff account. Check out ProtonMail.

by: moder19
on: 21-01-2019 14:31

Looks like someone's on it already.

by: joshpt
on: 20-01-2019 18:11

Good idea

by: peterg92
on: 18-01-2019 19:54


by: mohdnyong
on: 17-01-2019 19:03

100% agreed

by: emmalouisep93
on: 17-01-2019 18:09

I totally agree with this idea

by: mimi0978
on: 17-01-2019 11:51

i totally agree!!! 150%

by: sally2000
on: 17-01-2019 04:47

I totally agree with this idea.

I am currently receiving multiple calls from a number on Switzerland!!

After complaining to Google, blocking and reporting the number as spam numerous times. The company have today it used a different number to pester me from!!

I am, absolutely, not blaming Giffgaff for the issue.

However, the last thing I want is for my details being used all over again.

Great idea. And, thank you for bringing this up.