Leave a legacy.

Over use of data blockage

By: silverwing69 | 02-09-2018 10:07

i don't think you should bar a user from the £25 bundle for using lots of data mistakes happen kids get the phones and leave on the data WiFi goes down phones get lost or broken and they can't switch it off people traveling need to leave it on for GPS usage I simply believe that the always on data package should be available for you regardless of if you use it a lot when I brag about giff gaff I always mention the bundles and deals as I wasn't aware of this now its harder for me.


by: letholdus
on: 29-11-2018 20:04

I use the £25 goodybag, with so called always on data ( All be it at a reduced speed after first 20Gb of data)

Some people can't afford to have both a mobile with data as well as a home broadband. Myself being one of them. Giffgaff is becoming expensive compared to other providers. Am seriously considering moving to 3 network as they are offering unlimited 4G data for just £20 a month. With no traffic throttle or limits to hot-spot usage. If giffgaff can't cope with high data usage then they shouldn't offer always on unlimited data. But it's typical of lots of companies offering unlimited texts etc even when they have a (fair usage policy)

When I last checked "unlimited" ment just that unlimited!

Not, we will say unlimited but actually you can only use as much as we decide you can!

by: hedge30
on: 01-03-2019 17:56

I agree with you @letholdus 3 are good for deals but have weak signal in my area which is a shame

by: muddycalhoun
on: 09-10-2018 14:27

always on doesn't have a subtitle but not always available. People who buy the biggest goody bag get it for the data so either it should be made clear that it is not always on or be honest and provide bigger goody bags.

This business of the always on goody bag has caused allsorts of discontent from the price change to this needs address

by: starkey93
on: 08-10-2018 14:46

I totally agree! If you are paying £25.00 pounds witch for some people is alot of money. They should be more lenient with data usage we had this problem with 20 bundle now they have put a 25 one i thought this problem would fade out but seems to be ongoing..... Giffgaff really need to find a solution to this issue or they will risk losing loyal members unfortunately. You have my vote.

by: star8413
on: 27-06-2019 11:29


by: hedge30
on: 01-06-2019 19:57

I 100% behind this post I've been campaigning to giffgaff to ditch the speed caps after 20gb and to not ban you from goodybag because you use to much data

Dont know if giffgaff are in the 21st century everyone uses tons of mobile per day

by: roxy844
on: 01-06-2019 19:20


by: peterg92
on: 23-05-2019 11:15


by: iqbal92307
on: 20-05-2019 13:14


by: nickyheywood
on: 16-05-2019 11:57

great idea

by: haseebhejazi
on: 03-05-2019 05:21