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Require 2 factor authentication to sign up for payforit texts

By: andy69 | 12-08-2018 18:00

A lot of people are asking about being charged for payforit texts when they didn't subscribe to them in the first place. And how to stop further charges and get your money back. One way would be to require that the initial text is not charged for but is replaced with a text asking you to authorise the subscription. If you want to receive them, then you just follow the instructions in the text to authorise it. It could be follow a link or reply by text. After authorisation, you receive the original text and are charged. If you don't authorise it, you just ignore and no charges are applied.



by: tired16
on: 31-01-2019 22:21

I think this is a fantastic idea!! Power to the PEOPLE! You have my vote. :)

by: gaynorwatkins
on: 31-01-2019 15:35

Yet again I have fallen victim to these fraudulent premium sign-ups. Twice in the last two days I have been subscribed to "offerguru" by magage.com

Why is giffgaff so reluctant to protect it's members by implementing a 2-stage sign up to these premium subscription services as suggested by andy69 nearly five months ago

"Looking into it" simply isn't good enough... Do it!

by: muggles708
on: 31-01-2019 11:50

I had an interesting meeting with someone in "the industry" yesterday. He told me that the networks keep 30% of the Payforit charge as a handling fee. Does this explain why GiffGaff are so unwilling to protect us?

by: giant_hogweed
on: 31-01-2019 04:46

I have been charged £3 twice by scammers using SMS short code 64404 (premium rate text service). Oddsio / Goldeness are purporting to be some kind of online gambling service, but in reality they are just stealing money from peoples mobile phones! How can this be allowed to happen? I have not subscribed to this "service" and never would, as I am very much anti-gambling. After being charged £3 the first time in December, I put a block on the short code 64404, but I was then charged a further £3 on 1st January for a premium text that I didn't even receive! I have now sent a STOP text to 64404 in the hope that this may work and also reported to the Phone-paid Services Authority. Is there any way of getting refunded by giffgaff? It seems that customers of o2 and Three networks have managed to obtain refunds from their network operators in relation to this scam!

Get your finger out giffgaff - stop these scammers and refund your customers when they have lost money!!

by: jenmason
on: 26-01-2019 13:40

I got scammed by Lasevia, one of the usual suspects, but did get my money back, eventually. It's utterly disgusting that this practice is allowed to continue. I don't believe it's a GiffGaff issue per-se, it's industry wide. Ofcom should be relied on to sort this out, but whether due to ineptitude or vested interest refuse to do so. I'd like to hope that if everyone wrote to their MP every time it happened they'd soon get bored hearing about it and might make it illegal - but being reminded by the Brexit deliberations about what a complete shower they all are, I wouldn't hold your breath.

by: acidmango
on: 25-01-2019 09:25

This is disgusting. I will be looking for another provider if this isn't sorted.

by: liberty_guy
on: 25-01-2019 07:53

If GiffGaff can't offer an option to prevent 'PayForIt' services to be blocked completely to prevent scams (I have just had £4.50 taken) then I will have to leave and find another provider.

Scamsters can't just be allowed to take people's money - just not on.!!

by: seyhan11
on: 22-01-2019 11:54

stealing 4.50 pounds a week and immediately, without any proof of authorisation or any proof of even visiting or clicking on any thing. This happened to sooo many of us and none of us visited or clicked on anything!! I am shocked that this is how my account, phone number and money managed by GiffGaff?? Also, this scam people, after threats with legal action and reporting, told me that they can send money as a check in the post since GiffGaff does not authorise refund back?? How strange? Allow thieves to steal our money, extremely easily, but do not authorise to return it back after we get anxious, angy and spend so much time on this to get our money back.

by: frenchielove
on: 21-01-2019 17:02

it happened to me too, it needs ro be stopped pronto!

by: tired16
on: 31-01-2019 22:22

It's so common now, it's happening to everyone, isn't it. :( Sorry it's happened to you.

by: mm6waw
on: 21-01-2019 13:19

i have tried the stop mesage but i still get them costing me a fortune scammers they only want to steal your credit going to jump ship to ee Giffgaff your companys a joke these scammers have stole around 20.00 over the last 6 months so much for security on your phone network