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Require 2 factor authentication to sign up for payforit texts

By: andy69 | 12-08-2018 18:00

A lot of people are asking about being charged for payforit texts when they didn't subscribe to them in the first place. And how to stop further charges and get your money back. One way would be to require that the initial text is not charged for but is replaced with a text asking you to authorise the subscription. If you want to receive them, then you just follow the instructions in the text to authorise it. It could be follow a link or reply by text. After authorisation, you receive the original text and are charged. If you don't authorise it, you just ignore and no charges are applied.



by: londonman947
on: 31-07-2019 10:58

My view much the same as , 'cazduck' (21/7/2019).

Further , how can a company in profit from scams , not be breaking the law .

I am a fan of GG , though they are long for this World , if they make no correction.

Keep the anger going !!!

by: cazduck
on: 21-07-2019 08:37

You absolutely HAVE to do this, Giffgaff. Otherwise you will start to lose customers. I've been with you approx. 2 years and delighted with the service you offer, have recommended you to lots of my friends. However, unless you sort this problem and put in some protection for your members I for one will be leaving you. Yesterday I got a scam text saying £4.50 will be taken WEEKLY as I have (NOT!!!) subscribed to Wapstar Content …. WHO????? I can't text STOP to the number as the texts won't send. I've looked at advice from the Giffgaff community and as a result bought airtime (which I NEVER do) so I could send the STOP text. It STILL won't send. I'm currently sitting here feverishly checking my £10 airtime credit every 5 minutes to see if £4.50 gets taken. No money stolen from me yet but I have every confidence it will be, and I am helpless to do anything about it.

BEYOND DISGRACEFUL that Giffgaff don't automatically block incoming premium texts. Put your ****** prices up to make up for the 30% fraudulent money you get from these texts - I'd rather pay more and know I wasn't going to get scammed. I'm a very calm person, I don't get angry but I'm ****** angry over this. Sort it out!!!!!!!!

by: mrb2966
on: 24-06-2019 18:55

Something like this should have been in place from the get go. I think it is an utter joke that I have to go out of my way to deal with scams like this myself because my number is allowed to be signed up to stuff without my explicit consent.

by: alistairlee
on: 11-08-2019 05:56


by: rogedw
on: 20-06-2019 21:40


by: urbanecommuter
on: 29-05-2019 18:52

I've received a "you've subscribed" text today and reported them to the toothless regulator.

Is there a network provider that uses 2 factor auth for this already? If there is I'll change tomorrow.

IMNSHO Giffgaff and O2 probably aren't stopping this because they profit.

There's got to be a point where being complicit in enabling fraud from which you profit rolls over into criminal responsibility. I see at least 3 years of reports on the number that is scamming me.

by: nickyheywood
on: 25-05-2019 20:24


by: bing5582
on: 23-05-2019 19:09

Yes suported

by: peterg92
on: 23-05-2019 11:18


by: timbav
on: 09-05-2019 17:03

This should be mandatory for all network providers.

by: muddycalhoun
on: 09-05-2019 08:48

If what I read from muggles in contribute this morning is bona fide congratulations are due to andy69 (and anyone else who may have suggested this coincidentally)

Going to be implemented 11 5 19 it said !!

by: andy69
on: 09-05-2019 11:53

What is being implemented 11th May 2019 is nothing to do with giffgaff but the rules for payforit are changing so the merchant has an extra step to perform. However, the people behind the payforit scams have been shown to claim that people have subscribed when they haven't. I don't see any reason why they couldn't also claim people have gone through the extra step required from 11th May. Rather than the merchant policing this, it should be the network. IE giffgaff should ensure that their customers have subscribed. That's why the initial confirmation text should come from giffgaff rather than the merchant.