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Free to Roam

By: naomirehman | 24-04-2018 08:22

Hi,

We need to update our roaming website as it shows roaming charges for those countries where we don't have local network o2 partner or can say we don't have 'Pay as you go service'.available. For example - Vietnam.

It should be updated on Roaming Website that no roaming service available for these Country when such particular country is entered or selected to check the roaming charges. Thus members will prepared or will look for an alternative while roaming into this countries.

If, implemented then there will be less or no queries for Agents and on community forum regarding these countries and also perfect Roaming Website will be completed which provide not full but at-least most of the info before members leaving UK to other Countries.

Cheers,

Comments

by: tokyobuta
on: 09-05-2018 16:25

More important, the wicked quid-a-minute roaming charge needs to be brought down to something more reasonable. Right now it's just a wicked overcharge in many countries.

by: pedey
on: 09-05-2018 21:48

I agree. Look at Australia half the population are UK related. So unfair £ a minute to talk to lived ones!

by: shibolleth
on: 09-05-2018 22:50

The US, Canada, New Zealand, and India's local PAYG rates are 1/33 that of giffgaff's roaming rates. It's absurd What were they thinking with 1£ a minute, local carriers can get 3p a minute in some areas

by: brigitteozarovsky
on: 01-06-2018 18:40

so true!

by: adamtheant
on: 24-07-2018 10:00

True

by: emmalouisep93
on: 14-10-2018 07:37

agree

by: menwith
on: 12-10-2018 17:32

Thailand and SE Asia please

by: shakira8
on: 30-09-2018 13:37

voted

by: rocket_science_itisnt
on: 20-09-2018 12:08

There are advisory/warning messages clearly displayed when appropiate, for example on the Vietnam page it states:

"Roaming coverage cannot be guaranteed in this destination, and some services may not be available. More info"


This should be posted in Contribute not Labs.

https://labs.giffgaff.com/idea/16701452/clarify-roaming-availability

by: starkey93
on: 30-08-2018 10:18

i fully agree

by: zainabi
on: 18-08-2018 17:42

supported

by: tokyobuta
on: 27-07-2018 11:13

And another thing ... time to start negotiating with the Japanese networks to set up a deal for the Tokyo Olympics ... just two years away. Quid a minute for GG members who visit the Olympics is definitely out of order.

by: adamtheant
on: 24-07-2018 10:01

agreed +1

by: mikeclubs181040
on: 22-07-2018 12:44

Hello everyone, what a great Idea. I would love to see this implemented.