Giffgaff on twitter to help people
By: various_mm | 24-02-2018 13:13
Social media (twitter) is used by lots of companies to help customers. I think Giffgaff should do the same by creating a twitter account/ page and then giffgaff can then help people with issues.
-Customers and potential customers can get help at another platform, Without coming back to Gifgaff website
-Giffgaff remains visible on social media
What are your thoughts?