Leave a legacy.

Increase data on £5 goodybag to 200MB

By: scootle | 04-01-2018 14:31

As a long time member of GG and trying to bring extra members on board (with limited success to be fair) I would like to point out that the basic principle of running a company is of course to generate profit.

Having said that I also appreciate the tag line for GG is "Free to go" "Free to stay" but to hold on to Customers and stop churn is the holy grail surely?

There is a fair amount of competition at the entry point of the market and there are a lot of favourable sim only deals available from the increased competition from newer virtual carriers like ID and Plusnet.

The deal on the £5 goody bag with 100mb of data is the lowest I have seen and was not increased at the last round of 'improved goody bags' from the company.

I am struggling to keep my friend on board now and if she goes I too might look at the alternatives. For example look here: https://www.plus.net/mobile/plans/sim-only/

In essence I would like to propose that you increase the data to at least 200mb month on the £5 deal as it stands it is at least 5 times worse (or more in my case as I am a Plusnet BB customer so I would get 1 gigabyte plus an extra 100 mins for the same outlay.)

The only real tangible benefit to the company would be a higher profile in the comparison sites marketing bringing the giffgaff brand into more prominence. At one time on "Moneysavingexpert" you had good publicity because of your offers that have deteriorated over the years in a fast paced constantly evolving marketplace. (This site is a uk top 60 site)


Please give due consideration to my suggestion.

Many thanks,




by: suep283
on: 06-01-2018 21:35

excellent idea. Or even 250mb as this would make it more competitive. Plusnet do 1gb for £5.

by: davidgbartlett
on: 06-01-2018 20:14

Even though this idea has been raised before, your argument is so well laid out and worded that I have no option but to support. Plus, if taken forward, would mean I could drop from the £7.50 to the £5 goodybag!!

by: nathgaff
on: 14-01-2018 23:20

good idea, I dunno why this goodybag hasn’t had all its allowances doubled anyway. Even tripled and it’s still lower than some competitors. Could easily go up to 500mb.

by: 1stw
on: 06-01-2018 00:53

I agree

by: mr09
on: 29-05-2020 19:19


by: snus1
on: 24-05-2020 16:14

Good idea if implemented more people will join Giffgaff network

by: barishna
on: 16-04-2020 07:06

i can't understand so no vote

by: haseebhejazi
on: 31-01-2020 02:53

yes please

by: vijay42924
on: 10-12-2019 19:16

not bad sug

by: muddycalhoun
on: 04-12-2019 12:31

This has been implemented and then some, so should have been removed from new ideas in July'18 certainly now that the£5 goodybag is no more.