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2FA

By: maithilicharan | 08-12-2017 18:18

Please provide Two Factor authentication for giffgaff.com login. Simple username/password authentication is no longer safe.

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Comments

by: erisds
on: 10-04-2019 13:21

I keep being told by Giffgaff support that I have to comment here if I want to be heard, so here I am.

It is absolutely imperative that Giffgaff adds second or multi-factor authentication on their online accounts immediately. There are now at least 7 ideas that cover this:

https://labs.giffgaff.com/idea/16713916/2-factor-authentication

https://labs.giffgaff.com/idea/16712158/allow-users-to-secure-their-accounts-with-2-factor-authentication-2fa

https://labs.giffgaff.com/idea/16701487/u2f-to-protect-personal-data-on-my-giffgaff-with-2-step-2-factor-authentication-option-for-my-giffgaff-logins

https://labs.giffgaff.com/idea/16712363/require-2-factor-authentication-to-sign-up-for-payforit-texts

https://labs.giffgaff.com/idea/16707920

https://labs.giffgaff.com/idea/16703325

Many of these are over 4 years old. It's very clear that no one reads or moderates this board.

That's fine - it's up to you to choose whether to moderate the board, but if you're not going then your agents need to stop telling people to raise ideas for things that have been open for 4 years already and be honest about the fact that no one cares what's written here.

by: bertiebat
on: 11-04-2019 01:07

Very well said. Unfortunately you are correct in every way which is a crying shame as it used to my favourite board but I was driven away because of everything you have identified.

by: dennisbowen
on: 15-01-2020 17:32

Not for us.

by: muddycalhoun
on: 15-01-2020 17:13

Absolutely! Should be done now but just in case it hasn't

by: racha27269
on: 17-12-2019 00:08

excellent idea fully supported.

by: various_mm
on: 28-10-2019 19:16

i would fund this very helpful and having an additional layer of sucurity would be welcome

Edited
by: peterg92
on: 11-03-2019 20:33

Supported

by: bertiebat
on: 12-03-2019 19:14

What changed your mind since your previous unsupportive comment on this idea?

by: c55amg2005
on: 26-04-2018 18:11

You've got my vote.

by: adamtheant
on: 20-03-2018 14:59

I'm happy with top security just not this one soz

by: ataraxia
on: 29-12-2017 20:36

I've been involved in introducing 2FA for banking - it was an extensive coding and testing project! Why do you see it as a priority to implement here? Are you thinking from stored payment details perspective or more generally due to data privacy? What 2nd factor do you propose - digital or physical? Do you know of comparable firms that do it?

by: ijustcantdoit
on: 28-12-2017 16:12

Can you elaborate on what you have in mind ?