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Help people prevent posting personal details in our open community forums.

By: ujo55 | 24-11-2017 10:18

We often see personal details included in posts particularly in H&S.

This information can include e-mail address and telephone number but more seriously date of birth and more worryingly in a recent case full bank account details.

Whilst we as regular readers are all aware this is an open forum, other members who are not use to the giffgaff way of things, and who do not regularly use these pages may not be so aware, and seem to imagine these to have more restricted access - more like support via live chat.

I believe we need to re-enforce the warning, perhaps when you start a new thread, next to 'new message' there should be displayed words to the effect:

Please do not post personal details as this is an open community forum.

If this warning could also be re-enforced to prevent numbers in bank account and sort code format being added that would be even better.

To me anything that can be done to protect users, even from themselves, should be done.

The cost to giffgaff would be small particularly compared to the potential cost of identity theft to the member, who giffgaff should take action to protect.


by: shahz87600
on: 17-08-2020 18:47

great and voted

by: zealousbeloved123
on: 16-08-2020 08:36

Sound great

by: persco
on: 26-07-2020 12:00

I think the filters are working nicely now and vastly improved from when this was posted but there are still a few that slips through and would be great for any additional security.

by: justeena1
on: 24-07-2020 23:14

Yes agree

by: kirpd79
on: 16-07-2020 22:44

Surely some personal responsibility & common sense is required?

by: mij_sky
on: 12-06-2020 08:32

yes data protectin and all that

by: snus1
on: 10-06-2020 10:24

Good idea, anyway it should be on your own will, how and what you want to share with world

by: mr09
on: 01-06-2020 08:33


by: mr09
on: 24-05-2020 15:14


by: ungourin
on: 18-05-2020 21:31

not fussed