There has been a delay in the Payback balance update this month.
Giffgaff had posted an update on the "Announcements" section of the forum
However, there have been a number of posts on the "Help" forums asking for why the payback update has not come through
My Idea is to enable any updates/ staus on payback to be reported on the "Payback" section of the main dashboard as well.
This is the place where people see the Payback balance and this is the place people would go to first, and this is the place that is best to hold any information on delays/ status updated regarding the Payback
Let us know what you think :)