Leave a legacy.

Payback on death.

By: pamfletch | 11-03-2016 13:07

At the moment when a member passes away payback is lost, I think it would be a nice gesture on giffgaff's part if the bereaved spouse/ long term partner or their families could inherit on the member's passing.

If this has already been posted it shows many people would like to see this happen.


by: msmon55
on: 09-07-2019 16:18

I like this idea. It would probably need to be done in same was as any other assets are inherited... The executor or administrator (depending on if left a will or died intestate) once they have letter of administration can send in death certificate to Giffgaff. They would also need to send a certified copy of letter of administration etc from the High Court (which proves they have the authority to collect and deal with assets). Giffgaff then pay assets of deceased's account to administrator or executor of deceased's estate. Once probate is finished, executor or administrator pays out all assets to those that legally inherit the estate. It could work but depends if Giffgaff would be prepared to undertake the extra work.

I hope Giffgaff can go ahead with this idea. Many members of Giffgaff aren't rich and any additional assets to the deceased's estate could help out their partners and families at a really difficult and very expensive time. By the way if a person's estate is worth less than 5k (it was last time I looked) probate and therefore letters of administration or executors are not required but next of kin can deal with it. In which case, they would need to provide proof of such ie marriage certificate, birth certificate. Hope that helps.

by: muddycalhoun
on: 09-07-2019 15:55


by: emmalouisep93
on: 08-04-2019 12:48

its a lovely idea.

by: jesi23
on: 23-04-2018 21:38

If family members have access to the deseased member’s Account, and the SIM was used in the three months immediately preceding payback, they can already claim the payback (if over £10) as PayPal, or donate as charity. Unless preparing to use the SIM/phone themselves, there would be no point in claiming as Airtime Credit.

Family members asking in H&S at present have been given this advice. Jes ????

by: dtuxcomp
on: 11-04-2018 22:24

Great idea Pam. It would be a nice gesture as part of the community feel to offer this up though I'm not sure how the admin side of it would work. Not so much about the money but would be nice to maybe expand it to allow for some kind of way for a spouse etc to notify the community of the death as well.

by: ijustcantdoit
on: 03-04-2018 17:24

Yes from me Pam

by: alexirving
on: 29-07-2016 14:40

i don't think giffgaff should have to do this for a small £10 balance on an account

by: s_pat
on: 29-07-2016 14:16

i dont think giffgaff should get involved in payback on death, there's probably tax implications

by: momist
on: 14-03-2016 22:22

I expect that this would be difficult for Giffgaff to implement, no matter what the merits of it are.  However, we all get bombarded with reminders to set up how we want the payback to be paid (twice a year), and they could include a reminder to let our loved ones have the passwords to our GG account and our Paypal account for if ever the unthinkable should happen.  That then leaves it up to us to arrange our own affairs and acheives the same objective.

Supported, as it is a good thing to do!

by: pd789
on: 14-03-2016 22:00

It gets my vote Pam!