Leave a legacy.

Sim Swap Moratorium for triple sim IMPLEMENTED January 2017

By: frpc | 21-12-2015 11:02

Now that tri-sims have been established for almost a year, why is there any reason to retain the 6 month time limit for sim swaps?

Time to stop disabling tri-sims for just being a few weeks (or more) over six months. It would help everyone to be able to use a tri-sim of any age for their sim swap.



by: prescilla_g giffgaff Staffer
on: 12-01-2017 16:24

Good evening lovely giffgaffers,

This idea has now been officially implemented. You'll now be able to activate SIM's that are over 6 months old. Nice one, frpc. A big thank you to everyone who supported this idea, also. Without your help, we would not be able to implement this fantastic idea.

Have a good'un and stay bright.


by: jesi23
on: 12-01-2017 15:06

I have long since asked why a live SIM couldn't be used for SIM swap - as all live SIMs can be activated - 

Numbers are NOT assigned until the SIM is activated - so the reason was the process not the shelf life.


I am pleased this will improve costs as creating SIMs and posting them costs money.

by: bluemoonbaz
on: 11-01-2017 19:18

Top idea mate

by: navvy
on: 11-01-2017 15:45

Implemented this morning!  Well done everyone who voted for it.

by: jeff_elephant
on: 14-03-2016 10:29

Is there a cost for giffgaff to keep SIM's active? If not, then having a longer SIM expiry, 1 year, makes sense

by: alexirving
on: 11-03-2016 18:01

Supported. Good idea!

by: mltg
on: 01-03-2016 01:07

Great idea :-)

by: jeff_elephant
on: 15-02-2016 17:29

Free SIM's work best. If pre-paid SIM's are lost in the mail, this creates problems for Help & Support

by: mark1101b
on: 04-02-2016 22:53

Totally agree... It seems such a waiste of money to allow sims not to be used for sim swap after so many members help others to sim swap. Sadly i have about 30 unused,, I hope they could be used for that if needed..

by: bertiebat
on: 04-02-2016 19:20

Sorry I missed this idea when it was first posted but yes it's certainly something I'd like to see looked into.

I recently posted a thread on contribute here  https://community.giffgaff.com/t5/Contribute/SIM-swap-over-6-months-old/m-p/18070699#M435255 where I've asked giffgaff for some response, so I'll point to your idea in there also. smiley