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Click and Collect instead of UK Mail

By: cps15966 | 01-09-2015 12:50

http://www.collectplus.co.uk/our-services

After seeing a post today of ongoing issues with UK Mail, it made me realise there are a lot of posts out there with complaints about them and the problems they cause. To me the main problem areas are delivery not made even though people wait in all day, deliveries damaged and deliveries either signed for by persons unknown or not to the correct address.

The post I saw today said they put up an idea in the Labs section and was looking for support, but basically that idea said just to stop using UK Mail as did their posted complaint.

So here's a suggestion, why not consider using a click and collect service such as the one shown above.

This would have so many benefits and only persons who are entitled to receive the goods would be collectings them. The other main added benefit is that people don't have to wait in at home, you can collect at your convenience at a location local to you.

 

The major benefit would be overall customer satisfaction

 

 

Comments

by: cps15966
on: 09-06-2016 10:15

I like the way people make assumptions that I haven't searched for a duplicate idea. Everyone knows that the search function in Labs is a bit to be desired at the best of times, so perhaps rather than abrupt or incorrect comments, just hitting the duplicate button that is there for a reason might be a better option. I can see things like this putting some people off ever suggesting ideas again.

The link someone put up saying my idea was a duplicate in fact leads you back to this idea. Searching in Labs doesn't come up with any other before mine if you type 'click...' into the search box.

Perhaps a simple search to cross check of what you are saying before you post a comment would highlight the fact that you are wrong :) Have a good day y'all

by: adymarsh
on: 10-08-2017 21:03

@cps15966 Hi. Yes that's a good idea, seems like people have had nothing but trouble with this crappy U.K Mail company. A local collection point for example would be a great idea. Also as far as I can see... IT'S NOT A DUPLICATE!! RESEARCH BEFORE YOU TRASH TALK SOMEONE'S IDEA ???? Ignore the idiots and crack on with your idea. Good luck ????????

by: mangowalk
on: 07-09-2017 13:47

hi there sounds like a good idea especailly as soooo many people have had difficulties with UK mail. I recently tried to assist someone who believes his phone was stolen by a neighbour. Not sure how this was resolved but having another option would certainly reduce the risks and other issues in this context. As GG grows and more people participate in the marketplace we need to ensure potential purchasers can buy with confidence! Great idea!!

by: harrrrrry
on: 01-09-2015 13:40

This is a really good idea. Very few couriers are really suitable for home delivery -- they cannot accurately predict their time of arrival so people have to reserve a whole day at home.

Click and collect completely solves this problem, at least for people with a nearby c&c location (for others, there should probably be a second alternative such as DPD that will give an accurate delivery timeslot).

I'd go as far as suggesting that this is probably the best idea currently on giffgaff and look forward to seeing it implemented.

by: rullsenberg
on: 17-10-2017 09:38

Click and collect is definitely the way to go!

by: ivocarvalho21
on: 12-10-2017 12:11

nice

by: ms_leanne
on: 09-10-2017 16:38

Definitely a good idea. It isn't just UK Mail but a number of couriers who do this so 'Click and Collect' seems like a much better alternative.

by: mbthapa25
on: 07-10-2017 18:19

i personally had decent service with prompt next day delivery - the one time i used ukmail, however considering the amount of complaints from fellow giffgaffers' about ukmail's poor service history.. i give thumbs up to the idea..

or.. even suggest giffgaff use a different courier.. slightly expensive courier can easily be outweighed by happy customers which in turn drives sales growth.. both handsets and goodybags..

by: mediumrs
on: 04-10-2017 11:27
  1. great work tha
by: danny_dom
on: 02-10-2017 18:40

that is good

by: sarro
on: 25-09-2017 17:11

Is a very good idea.

by: sarro
on: 25-09-2017 17:11

Is a very good idea.